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Introducing the Marketing Artificial Intelligence Conference (MAICON)

PR 20/20

MAICON is built to help marketers: Understand AI: Discover terminology, use cases, case studies, trends and technologies. Experience AI: Engage in workshops, labs, interactive exhibits and a science fair. Registration opens in October 2018, but you can sign up now for event updates and a special discount code.

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Introducing the Marketing Artificial Intelligence Conference (MAICON)

PR 20/20

MAICON is built to help marketers: Understand AI: Discover terminology, use cases, case studies, trends and technologies. Experience AI: Engage in workshops, labs, interactive exhibits and a science fair. Registration opens in October 2018, but you can sign up now for event updates and a special discount code.

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20 of the Coolest Marketing Conferences to Attend in 2020

PR 20/20

SiriusDecisions is collaborating with Forrester analysts to research and uncover what B2B marketing trends to expect over the next five years. You can expect tracks and role-based agendas on customer engagement, account-based marketing, brand and communications, sales enablement, among others.

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10 Must-See Presentations at #CMWorld 2016

Beyond PR

With more than 80 sessions and workshops from around the world, #CMWorld packs a year’s worth of content inspiration into four days. How to Use Customer Service and Community to Create Killer Content. Marketers are in the business of creating content that converts customers. – 11:50 a.m. – 3:35 p.m.

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State of Crisis Communications and Social Media from a Professor’s Perspective

Waxing UnLyrical

Social media crises have evolved beyond just negative events going viral – whether it is a personal tweet accidentally sent out publicly , or a customer service response gone awry. Plus, attending webinars on some of the latest trends and issues pertaining to social media and crisis communications is key to note here as well.

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Deeper Dive Into Changing Customer Experience: 5 Questions with Brian Solis

David PR Group

And since then, you can’t swing a dead cat without hearing a marketer chime-in about improving the customer experience, or CX, as we cool people like to call it. I had a follow-up call with Brian recently as he transferred from car to plane on one of his many worldwide speaking engagements and workshops discussing CX.