Customer Service Media Training Policies Social Media 
Melissa Agnes
SEPTEMBER 16, 2014
A company with two plane crashes in the last year asks people to post their bucket list destinations on social media. A social media manager loses their temper in a customer service post on Facebook. Everyone is using social media for marketing today. How to avoid a public relations crisis.
Onclusive
NOVEMBER 8, 2023
Today, landing earned media in publications that resonate with target audiences is only one small part of the earned-media mix. At the same time, PR pros are constantly thinking about how to maximize the reach and impact of their earned media. PR professionals are now responsible for training a growing number of executives.
Onclusive
AUGUST 9, 2021
Today, landing earned media in publications that resonate with target audiences is only one small part of the earned-media mix. At the same time, PR pros are constantly thinking about how to maximize the reach and impact of their earned media. Owned Media & Content Strategy. Media Training.
Onclusive
AUGUST 22, 2017
Far from just managing a digital Rolodex, landing earned media in publications that resonate with target audiences is only one small part of the earned-media mix. Owned Media/Content Strategy. Internal communicators must be savvy enough to turn dry content like company policies into info employees actually want to read.
Reputation Us
SEPTEMBER 7, 2016
It should be noted, however, that news organizations, including CU Times , have policies prohibiting anyone outside of the news organization to read articles before they are printed or posted on websites. That’s what good customer service is,” Huey explained. “I I really wanted that out there.”. People want to know.
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