Crisis Customer Service Storytelling Wikipedia 
NewsWhip
JUNE 10, 2021
Differences between risk & crisis | Jump to text. Deploying crisis management teams | Jump to text. Chris: So if anyone’s behind a computer right now, we can all go to Wikipedia, right? And we can see, what does Wikipedia say? It comes down to every customer service interaction. Talking Points.
Stephen Waddington
NOVEMBER 19, 2017
Wikipedia continues to grow as a global knowledge resource. Creative and content, the keys to good storytelling, are frequently overlooked elements of public relations. They lie at the heart of inspiring conversations and storytelling. Bots have been developed to help with customer service, support and sales.
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