Remove Crisis Remove Crisis Management Remove Customer Service Remove Wikipedia
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PR Golden Turkey Awards

Flack's Revenge

Please note that I am not writing just about customer service, product quality, security breaches or other kinds of fails; this blog is careful not to confuse these things with PR and crisis management thereof. ” Wikipedia attributes the phrase to a 1981 Mel Brooks movie, History of the World. Wells Fargo.

Wikipedia 120
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#19: Building a framework for reputation management

NewsWhip

Differences between risk & crisis | Jump to text. Real-time risk management | Jump to text. Benefits of a framework for managing risk & examples | Jump to text. Deploying crisis management teams | Jump to text. Chris: So if anyone’s behind a computer right now, we can all go to Wikipedia, right?