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Hello, communicators: After backlash, Netflix removed a recent tweet shared by the official Twitter account for the streaming service’s series “Chilling Adventures of Sabrina,” issuing a mea culpa to outraged fans. CRISIS LEADERSHIP NETWORK. MORE
Hello, Communicators: U.S. While communicators should feel confident that the back half of this year will bring some return to “business as usual,” it is important to temper that optimism with continued concern and messaging around safety. CRISIS LEADERSHIP NETWORK. MORE
Hello, communicators: The Washington Nationals and New York Mets postponed their opening game on April 1 with team managers citing “an abundance of caution” after three Nationals players tested positive for COVID-19. CRISIS LEADERSHIP NETWORK. MORE
Hello, communicators: Google experienced an outage on Monday morning, which stopped users from accessing YouTube, Gmail, Google Drive or Google Classroom for roughly an hour until the company’s services were back online for many users after 8 a.m., CRISIS LEADERSHIP NETWORK. MORE
The PR and communications veteran shares insights from her career with the audience at Ragan’s Future of Communications Conference. s chief communicator. I think it is extremely positive for PR people,” she told the audience for Ragan Communications’ Future of Communications Conference in Chicago. It starts, she says, with bringing in all the stakeholders, from employees and managers to HR reps and communications staff: “We put together an FAQ. MORE
Hello, Communicators: Facebook is adding additional labels to posts that appear in News Feeds that identify the posts as “public official,” “fan page” and “satire.”. CRISIS COMMUNICATIONS. CRISIS LEADERSHIP NETWORK. CRISIS COMMUNICATIONS. MORE
Hello, Communicators: Centers for Disease Control and Prevention Director Dr. Rochelle Walensky deviated from her planned remarks at a White House briefing yesterday, commenting candidly on the recent uptick in COVID-19 infections, hospitalizations and deaths as the number of cases surpassed the 30.2 MORE
Hello, communicators: Publicis Groupe quickly distanced itself from its head of futures and insight, Tom Goodwin, after the former executive tweeted a controversial take on the COVID-19 pandemic. CRISIS LEADERSHIP BOARD. MORE
Why it matters: As privacy and security concerns loom large, take extreme care when handling consumers’ data. Related reading: Novartis’ crisis response missteps, Target’s one-stop-shopping formula, and Twitter’s private message filter. Kristin Graham, Amazon’s principal of culture and communications, says the way to capture attention is in “snackable” content. Read more on Graham’s insights , as reported by Ragan Communications’ vice president of editorial, Roula Amire. MORE
Hello, communicators: Today is #BlackOutDay2020, an economic protest for racial justice and equality that encourages people to not spend any money today—or, if you must, to spend it with Black-owned organizations. CRISIS LEADERSHIP BOARD. MORE
The lesson: Build buzz through brand journalism and social media. As odd as this pitch was (the site was even weirder), it might have made for a wacky PR stunt story if this chef’s communicator had also built enough buzz through consumer and reporter reactions. Today, every communicator has the ability to share their organizations’ or clients’ news and stories through brand journalism and powerful storytelling. MORE
Hello, communicators: Higher education social media manager Amber recently tweeted a humorous Bingo card to which community managers can relate: Social Media Manager Bingo: Round Two. Nike’s decision to evolve into a digital-first organization has proved prudent, as the crisis continues to push consumers toward the digital channel,” Susquehanna analyst Sam Poser said. CRISIS LEADERSHIP NETWORK. Protect your privacy in between meetings with a webcam cover. MORE
Also: Coalition issues a privacy framework, TikTok faces lawsuit over data collection, tips for mining great stories within your organization, and more. — Privacy for America (@privacy4america) December 3, 2019. MORE
Hello, communicators: The Coca-Cola Co.’s Here are today’s top stories: Twitter fined for breaching EU privacy law. The Wall Street Journal reported : Ireland’s Data Protection Commission said on Tuesday that it is fining Twitter Inc. CRISIS LEADERSHIP NETWORK. MORE
Hello, communicators: If your Monday is starting off on a hectic note, Innocent Drinks’ tweet can provide some solace: Ah, Monday. United, Boeing and the FAA turn to Twitter after flight crisis. CRISIS COMMUNICATIONS. CRISIS LEADERSHIP NETWORK. MORE
What’s ahead for storytelling, the ‘trust gap’ and the vexing matter of ROI measurement? As we in communications and marketing look ahead to 2020, what can we expect? Twenty influencers shared their thoughts about this question: “What lies ahead for communicators in 2020?” MORE
Hello, communicators: The California Consumer Privacy Act just received a major update banning user interfaces known as “dark patterns” that are designed to make opting out of data collection more difficult. CRISIS LEADERSHIP NETWORK. CRISIS COMMUNICATIONS . MORE
Also: Amtrak blames millennials for dining car’s demise, storytelling wisdom from Toyota and Hilton, and why you should combine newsrooms with social media. In reply, Procter & Gamble’s chief brand officer, Marc Pritchard, said advertisers must “blend” marketing messages and ads “with filmmaking, journalism, technology, music, comedy and just storytelling.”. Related reading: 5 common missteps in crisis communication. PR crisis? MORE
Also: Free-doughnut Fridays for Dunkin’ loyalists, Google to index by mobile-friendly websites, most communicators don’t quite get SEO, and more. Data privacy and protection are extremely important to Princess Cruises and the company regrets this incident. MORE
In an age of constant security breaches and data privacy concerns, most consumers recognize this. At Adobe, we believe transparency with our customers is important,” the company’s communications team said in a blog post. FREE DOWNLOAD: 8 Tips on How to Manage a PR Crisis Effectively ]. Why you should care: Watch for continued crisis and reputation management lessons as the company continues to struggle with its brand image issues. MORE
Good morning, PR pros: The Wall Street Journal reported that Google had access to patient data, including names and diagnoses, without telling the patients. Why it matters: Khosrowshahi’s mega-blunder serves as a warning for executives and communicators who face tough news media interviews. Saudi Arabia is one of Uber’s biggest shareholders, so the startup is in a precarious situation, but the comments have brought a slew of negative coverage and an even bigger crisis. MORE
Also: The perks that employees care about, Constellation’s poor communications dings stock price, wisdom from Amazon’s Kristin Graham, how to talk about the economy, and more. Communicators who want to talk about the economy must help break down the numbers, and that starts by looking at where job growth has come from in recent years. Here are today’s top stories: Instagram preempts privacy questions on new messaging feature. MORE
Good morning, communicators: Agency Berlin Cameron launched an effort to help small business owners struggling to stay afloat during the current crisis. How can you share your skills and expertise to help those struggling with their crisis responses? CRISIS LEADERSHIP BOARD. MORE
Why it matters: Similar to other purpose-driven initiatives such as corporate social responsibility campaigns and diversity and inclusion goals, sustainability efforts are no longer a “nice to have” element of communications. That’s just over the estimate reported by The Wall Street Journal in October. The moves highlight a cautionary tale of reactive versus proactive crisis communications, however: Don’t wait until you’re forced to act to make necessary changes. MORE
Hello, communicators: Ahead of its 100 th birtrhday, Land O’Lakes removed the “butter maiden” from its packaging—an image that Eater described as “a non-specific American Indian woman with a feather in her hair, kneeling and presenting the consumer with a container of butter.”. MORE
Hello, communicators: Workplace communication app Slack rolled out a new feature Wednesday morning that allowed users to DM anyone, including those outside of their organization, without having previously connected. CRISIS LEADERSHIP NETWORK. CRISIS COMMUNICATIONS. MORE
Twitter scrambles to protect privacy, and YouTube cracks down on fake news. In a blog post, Twitter wrote : Protecting the privacy and safety of the people who use Twitter is our number one priority and we remain focused on stopping abuse of Twitter’s API as quickly as possible. MORE
Crisis Communications Journalism Privacy Storytelling PR Daily
APRIL 9, 2021
Hello, Communicators: Facebook is adding additional labels to posts that appear in News Feeds that identify the posts as “public official,” “fan page” and “satire.”. CRISIS COMMUNICATIONS. CRISIS LEADERSHIP NETWORK. CRISIS COMMUNICATIONS.
PR Daily
MARCH 30, 2021
Hello, Communicators: Centers for Disease Control and Prevention Director Dr. Rochelle Walensky deviated from her planned remarks at a White House briefing yesterday, commenting candidly on the recent uptick in COVID-19 infections, hospitalizations and deaths as the number of cases surpassed the 30.2
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PR Daily
FEBRUARY 4, 2020
Twitter scrambles to protect privacy, and YouTube cracks down on fake news. In a blog post, Twitter wrote : Protecting the privacy and safety of the people who use Twitter is our number one priority and we remain focused on stopping abuse of Twitter’s API as quickly as possible.
PR Daily
FEBRUARY 22, 2021
Hello, communicators: If your Monday is starting off on a hectic note, Innocent Drinks’ tweet can provide some solace: Ah, Monday. United, Boeing and the FAA turn to Twitter after flight crisis. CRISIS COMMUNICATIONS. CRISIS LEADERSHIP NETWORK.
PR Daily
OCTOBER 4, 2019
Also: The perks that employees care about, Constellation’s poor communications dings stock price, wisdom from Amazon’s Kristin Graham, how to talk about the economy, and more. Communicators who want to talk about the economy must help break down the numbers, and that starts by looking at where job growth has come from in recent years. Here are today’s top stories: Instagram preempts privacy questions on new messaging feature.
PR Daily
DECEMBER 15, 2020
Hello, communicators: The Coca-Cola Co.’s Here are today’s top stories: Twitter fined for breaching EU privacy law. The Wall Street Journal reported : Ireland’s Data Protection Commission said on Tuesday that it is fining Twitter Inc. CRISIS LEADERSHIP NETWORK.
PR Daily
JULY 7, 2020
Hello, communicators: Today is #BlackOutDay2020, an economic protest for racial justice and equality that encourages people to not spend any money today—or, if you must, to spend it with Black-owned organizations. CRISIS LEADERSHIP BOARD.
PR Daily
DECEMBER 12, 2019
What’s ahead for storytelling, the ‘trust gap’ and the vexing matter of ROI measurement? As we in communications and marketing look ahead to 2020, what can we expect? Twenty influencers shared their thoughts about this question: “What lies ahead for communicators in 2020?”
PR Daily
MARCH 6, 2020
Also: Free-doughnut Fridays for Dunkin’ loyalists, Google to index by mobile-friendly websites, most communicators don’t quite get SEO, and more. Data privacy and protection are extremely important to Princess Cruises and the company regrets this incident.
PR Daily
SEPTEMBER 25, 2020
Hello, communicators: Higher education social media manager Amber recently tweeted a humorous Bingo card to which community managers can relate: Social Media Manager Bingo: Round Two. Nike’s decision to evolve into a digital-first organization has proved prudent, as the crisis continues to push consumers toward the digital channel,” Susquehanna analyst Sam Poser said. CRISIS LEADERSHIP NETWORK. Protect your privacy in between meetings with a webcam cover.
PR Daily
OCTOBER 9, 2019
Why it matters: As privacy and security concerns loom large, take extreme care when handling consumers’ data. Related reading: Novartis’ crisis response missteps, Target’s one-stop-shopping formula, and Twitter’s private message filter. Kristin Graham, Amazon’s principal of culture and communications, says the way to capture attention is in “snackable” content. Read more on Graham’s insights , as reported by Ragan Communications’ vice president of editorial, Roula Amire.
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PR Daily
DECEMBER 4, 2019
Also: Coalition issues a privacy framework, TikTok faces lawsuit over data collection, tips for mining great stories within your organization, and more. — Privacy for America (@privacy4america) December 3, 2019.
PR Daily
OCTOBER 29, 2019
In an age of constant security breaches and data privacy concerns, most consumers recognize this. At Adobe, we believe transparency with our customers is important,” the company’s communications team said in a blog post. FREE DOWNLOAD: 8 Tips on How to Manage a PR Crisis Effectively ]. Why you should care: Watch for continued crisis and reputation management lessons as the company continues to struggle with its brand image issues.
PR Daily
APRIL 6, 2020
Good morning, communicators: Agency Berlin Cameron launched an effort to help small business owners struggling to stay afloat during the current crisis. How can you share your skills and expertise to help those struggling with their crisis responses? CRISIS LEADERSHIP BOARD.
PR Daily
AUGUST 5, 2020
Hello, communicators: Publicis Groupe quickly distanced itself from its head of futures and insight, Tom Goodwin, after the former executive tweeted a controversial take on the COVID-19 pandemic. CRISIS LEADERSHIP BOARD.
PR Daily
APRIL 2, 2021
Hello, communicators: The Washington Nationals and New York Mets postponed their opening game on April 1 with team managers citing “an abundance of caution” after three Nationals players tested positive for COVID-19. CRISIS LEADERSHIP NETWORK.
PR Daily
APRIL 17, 2020
Hello, communicators: Ahead of its 100 th birtrhday, Land O’Lakes removed the “butter maiden” from its packaging—an image that Eater described as “a non-specific American Indian woman with a feather in her hair, kneeling and presenting the consumer with a container of butter.”.
PR Daily
SEPTEMBER 24, 2019
Also: Amtrak blames millennials for dining car’s demise, storytelling wisdom from Toyota and Hilton, and why you should combine newsrooms with social media. In reply, Procter & Gamble’s chief brand officer, Marc Pritchard, said advertisers must “blend” marketing messages and ads “with filmmaking, journalism, technology, music, comedy and just storytelling.”. Related reading: 5 common missteps in crisis communication. PR crisis?
PR Daily
DECEMBER 14, 2020
Hello, communicators: Google experienced an outage on Monday morning, which stopped users from accessing YouTube, Gmail, Google Drive or Google Classroom for roughly an hour until the company’s services were back online for many users after 8 a.m., CRISIS LEADERSHIP NETWORK.
PR Daily
NOVEMBER 6, 2019
The PR and communications veteran shares insights from her career with the audience at Ragan’s Future of Communications Conference. s chief communicator. I think it is extremely positive for PR people,” she told the audience for Ragan Communications’ Future of Communications Conference in Chicago. It starts, she says, with bringing in all the stakeholders, from employees and managers to HR reps and communications staff: “We put together an FAQ.
PR Daily
MARCH 23, 2021
Hello, Communicators: U.S. While communicators should feel confident that the back half of this year will bring some return to “business as usual,” it is important to temper that optimism with continued concern and messaging around safety. CRISIS LEADERSHIP NETWORK.
PR Daily
MARCH 17, 2021
Hello, communicators: The California Consumer Privacy Act just received a major update banning user interfaces known as “dark patterns” that are designed to make opting out of data collection more difficult. CRISIS LEADERSHIP NETWORK. CRISIS COMMUNICATIONS .
PR Daily
NOVEMBER 13, 2019
Why it matters: Similar to other purpose-driven initiatives such as corporate social responsibility campaigns and diversity and inclusion goals, sustainability efforts are no longer a “nice to have” element of communications. That’s just over the estimate reported by The Wall Street Journal in October. The moves highlight a cautionary tale of reactive versus proactive crisis communications, however: Don’t wait until you’re forced to act to make necessary changes.
PR Daily
JANUARY 12, 2021
Hello, communicators: After backlash, Netflix removed a recent tweet shared by the official Twitter account for the streaming service’s series “Chilling Adventures of Sabrina,” issuing a mea culpa to outraged fans. CRISIS LEADERSHIP NETWORK.
PR Daily
NOVEMBER 12, 2019
Good morning, PR pros: The Wall Street Journal reported that Google had access to patient data, including names and diagnoses, without telling the patients. Why it matters: Khosrowshahi’s mega-blunder serves as a warning for executives and communicators who face tough news media interviews. Saudi Arabia is one of Uber’s biggest shareholders, so the startup is in a precarious situation, but the comments have brought a slew of negative coverage and an even bigger crisis.
PR Daily
NOVEMBER 15, 2018
The lesson: Build buzz through brand journalism and social media. As odd as this pitch was (the site was even weirder), it might have made for a wacky PR stunt story if this chef’s communicator had also built enough buzz through consumer and reporter reactions. Today, every communicator has the ability to share their organizations’ or clients’ news and stories through brand journalism and powerful storytelling.
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