Brand Customer Service Reputation Telecommunications 
Prohibition
DECEMBER 9, 2021
Brands and businesses know how important it is to protect their reputation. In the midst of a crisis, reputations that have been so hard to build can be easily destroyed and the effects can be hard to undo. Here are five ways that your company and brand should prepare for a PR crisis. Create a written crisis plan.
Stephen Waddington
JULY 10, 2017
Lego and Patagonia are among my favourite brands. Increasingly our public services, from swimming pools to transportation, are driven by profit rather than public service. Every aspect of an organisation is becoming social, from customer service to marketing; and from product development to sales.
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