Stephen Waddington

MAY 9, 2020

Almost everything that we have learnt about the impact of the internet on organisations in the last two decades was foretold by a book published in 1999. It’s a theme at the heart of Douglas Rushkoff’s new book Team Human. It is continuing to update its customers with travel and timetable updates. It’s a fine line to tread.

Brand 157

Brand Branding Travel Crisis 157

Stuart Bruce

OCTOBER 30, 2014

I’d just like to echo his comments about the BBC as it certainly has led the way in many respects – pioneers like Euan Semple, who has written a brilliant book called ‘Organisations Don’t Tweet, People Do’. We can understand how Facebook and Twitter conversations can represent different parts of the community.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

Burrelles Fresh Ideas

MAY 23, 2023

AAA had interesting booking data showing that overseas adventure travel is up more than 200% compared to 2022. Increased use of artificial intelligence in travel: AI is already being used in various aspects of travel, from chatbots for customer service to personalized recommendations for accommodations and activities.

Travel 40

Travel Tourism Airlines Hotels 40