Repairing Trust: Reputation Management and Crisis Communications
Shift Communications
JANUARY 22, 2018
Many social media crises, such as brands saying something inappropriate, stem from failures of integrity. To demonstrate how to evaluate crises, print out the chart above and check off boxes for any given crisis to see what’s gone wrong. Within integrity , we have three potential areas for crises: Failure to show care for others.
Let's personalize your content