article thumbnail

Lessons for critical communications from the Sochi Olympics

Melissa Agnes

By Garth Rowan, Communications Consultant and member of the Agnes + Day Crisis Intelligence Team. It’s all about high stakes performance and that’s where similarities between the world of the top athlete and the crisis communicator run parallel. Who’s supporting your crisis team in its hour of need? 1) Confidence.

article thumbnail

Kpop Lessons: Handling Defamation Through Public Relations

Waxing UnLyrical

Earlier this year, Korean netizens questioned the academic credentials of musician Tablo , pen name Daniel Armand Lee, who graduated from Stanford University in 2002. Although I have no experience in crisis communication, I have learned some important lessons in light of Tablo’s scandal. Regardless, thanks for visiting!

article thumbnail

Engaging (and grilling) the social side of James Grunig

PR Conversations

I thought the new media offered tremendous potential for environmental scanning, issues management, rumor control, and crisis communication. I continue to believe the cyber media have great potential for research and listening, but I also see great potential for dialog, or two-way symmetrical communication. excited) by it.