Buzzstream

JANUARY 5, 2024

Ask a Company’s Site Chat Many brands incorporate customer service chats directly into their website. For this, we’d recommend not directly revealing that you are actively pitching something; instead, say that you have an inquiry about the blog. However, many thought leaders participate in guest blogging.

How To 83

How To LinkedIn Tools Google 83

Prohibition

DECEMBER 9, 2021

Will your customer service team receive an increased amount of calls, what about your website and social media channels? Your social media team might already have something for responding to customer service issues. It should be someone with authority to speak on what has happened. Who is monitoring those?

Crisis 62

Crisis Crisis Management Reputation Crisis Communications 62

Stephen Waddington

NOVEMBER 19, 2017

I’ve also published a blog of key international events in the public relations calendar as part of the project. Finally big thanks to my partner Sarah Hall who has edited almost every word that you’ve read on my blog for the past two years. Bots have been developed to help with customer service, support and sales.

Publicity 164

Publicity Ethics Data Community 164

Stuart Bruce

OCTOBER 30, 2014

We’ll look at ethics and governance. Edward Snowdon wants us to be afraid of big government prying into our lives. But why be afraid of big government when we freely provide our life story to social networks and give up our privacy to airlines in return for a bribe of a few more air miles. You’re a danger to your employer.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

Sword and the Script

DECEMBER 20, 2022

Online communities deepen connections and build relationships with customers and prospects that impact product development, customer service, and marketing strategies.”. ~ Grace Platon , Communications Strategist, Communicate Grace, LLC. Matt Garrepy , Chief Digital Officer, Solodev Cloud Services.

Marketing 196

Marketing Content Marketing Data Social Media 196

Sword and the Script

JUNE 3, 2020

She joined the company as a sales associate in 1987 and before her promotion served as the company’s chief customer service officer. The volume is coming from health, pharmaceutical, education and government sectors. Del Colle is the first woman to earn that title in the 130-year old company. in 2019, reaching a record $4.5

Product Launch 97

Product Launch Survey Banking Pharmaceuticals 97

Stephen Waddington

DECEMBER 30, 2019

Vuelio named this blog the best PR and communications blog in 2019. Governments and law makers are slowly awakening to the issue but aren’t moving quickly enough. Seemingly every data points to a breakdown in the relationship between individuals and government, business, non-governmental organisations and media.

Government 103

Government Education Print Ethics 103

Newsfile

OCTOBER 24, 2023

Read more from the Newsfile Blog , including newswire, SEDAR, EDGAR, PR, IR, media, the latest industry trends and more. Ready to get your press release out there? Just leave everything to us! Feel free to reach out to Newsfile for help with your press release needs at office@newsfilecorp.com.

Communications 52

Communications How To Corporate Training 52

Bad Pitch Blog

JUNE 8, 2011

It did cost my then employer what the government was previously paying for. But I wondered if Delta could have avoided this problem by aligning marketing more with customer service. Jet Blue is a stand out in using social media to spot customer service issues, including being stranded on the tarmac.

Airlines 64

Airlines Customer Service Travel Policies 64

Waxing UnLyrical

FEBRUARY 21, 2013

Kirk has 35+ years’ federal government and nonprofit organization PR experience, followed by nearly 10 years’ undergraduate- and graduate-level college teaching experience. Some of the organizations he has counseled include the Blood Bank of Hawaii, Medical Area Service Corporation and Boston Harborfest.

Publicity 82

Publicity Nonprofit Banking Government 82

PR in High Definition

JULY 22, 2019

A government could be unsettled by a foreign player. In a hypothetical example of a doctored video depicting racist abuse by a customer service representative in a big brand’s shop, it will be the responsibility of the PR team to communicate that the incident did not occur and is instead a deepfake. Seeing is believing.

Media 74

Media Viral Video Newspapers 74

Buzzstream

FEBRUARY 9, 2024

You can also pull from third-party data sources, like government sites. Create Infographics Infographics have worked so well in the past because they provide a “physical” asset for bloggers to share within their blog posts. These pages are typically found on library sites, educational websites, and local government websites.

Google 71

Google Infographics Pitching Resources 71

Stuart Bruce

SEPTEMBER 14, 2015

It’s also alarming that so many in-house and agency PR professionals claim to get their ‘training’ from expert blogs. These people didn’t learn it from a blog. For agency people, when asked about their three top sources for social media education, expert blogs are also the most popular, at 76%.

Digital PR 60

Digital PR Training Report Social Media 60

Sword and the Script

JANUARY 3, 2023

Public affairs: This involves working with government officials and agencies to shape public policy and advocate on behalf of an organization.”. Shared media refers to content that is shared on social media or other platforms, such as when a user shares a blog post on their social media account. That seems like a fair answer.

Interviews 104

Interviews Publicity Technology Social Media 104

Waxing UnLyrical

SEPTEMBER 28, 2010

Because other than my limited (primarily to Twitter and the company’s customer service hot line) communications with Pepco, I really had no idea what their efforts entailed. Shannon Pauls Very Official Blog Spin Sucks TopRank Online Marketing Blog Writing Boots - David Murray Love WUL? Wanna Subscribe? Lets play.

Social Media 61

Social Media Media Crisis Energy 61