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The Top PR Threats To Your Company’s Reputation

ImPRessions - Crenshaw Communications

The Viral Customer Complaint. Those viral customer complaints are almost quaint in light of today’s environment. As public relations and customer relations increasingly overlap , the goals of each should be aligned, and employees empowered to take quick action in case of a problem.

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How to Prepare a PR Crisis Plan

Prohibition

In today’s world, a negative story about your brand or organisation could go viral in an instant. Your customers could make their displeasure known on your Facebook page and Twitter feed. Corporate impropriety, such as fraud, theft, negligence, corruption, deception, poor customer service etc.

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