15 Lessons Learned From 17 Years of Crisis Post-Mortems
Katie Paine's Measurement Blog
MARCH 29, 2023
Sometimes it’s a culture that bears the unmistakable mark of the CEO’s personality (like Turing Pharmaceuticals and Uber). Other times it’s the ineptitude of a CEO in communicating a key message in the face of a crisis (the poster child is BP’s Tony Hayward). Respond to a crisis in the medium in which it began.
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