Corporate, Customer Service and Telecommunications

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Corporate

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Telecommunications

Why it’s important to prepare for a PR crisis

Prohibition

DECEMBER 9, 2021

Will your customer service team receive an increased amount of calls, what about your website and social media channels? Your social media team might already have something for responding to customer service issues. For example, Chinese telecommunications company Huawei was accused by the U.S.

Crisis

Crisis Crisis Management Reputation Crisis Communications

Your profession needs you

Stephen Waddington

JULY 10, 2017

The pursuit of a purpose beyond making money has almost become a religion in modern corporate communications. Every aspect of an organisation is becoming social, from customer service to marketing; and from product development to sales. I credit Simon Sinek and his Start With Why franchise. It often does more harm than good.

Telecommunications

Telecommunications Handbook Transportation Community

Public Relations Today

Why it’s important to prepare for a PR crisis

Your profession needs you

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