Blogging Case Study Customer Service Product Launch 
NewsWhip
JUNE 10, 2021
It comes down to product launches. It comes down to every customer service interaction. Or has it moved from Twitter to Facebook, or from Twitter to someone’s blog, or whatever it might be? Chris: We have to be aware of everything, quite frankly. Is it isolated in one community or one space or one network?
Onclusive
JUNE 29, 2018
Companies in crisis: A case study in navigating treacherous waters. As CEO and co-managing partner of Brain+Trust Partners, he addresses and advises businesses and groups on how to move at the speed of customers. Additionally, KFC set up a website letting fans know where the closest open store was located.
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