Analysis Customer Service Media Training Reputation 
Onclusive
NOVEMBER 8, 2023
Media Monitoring & Analysis In today’s data-driven environment, it’s essential to monitor and analyze any content that hits or publishes. Implementing a media monitoring platform is vital for today’s PR pros who want to be able to quickly draw insights about what’s working and fold those findings back into their workflow.
Onclusive
AUGUST 9, 2021
Media Monitoring & Analysis. Implementing a media monitoring platform is vital for today’s PR pros who want to be able to quickly draw insights about what’s working and fold those findings back into their workflow. Media Training. PR professionals are now responsible for training a growing number of executives.
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Onclusive
AUGUST 22, 2017
Media Monitoring & Analysis. Once PR-driven content hits or publishes, media monitoring and analysis of that work kicks in. Media Training. The PR pro may media train spokespeople themselves or hire an outside agency or consultant to lead a one-time session. Crisis Communications.
Melissa Agnes
SEPTEMBER 16, 2014
A company with two plane crashes in the last year asks people to post their bucket list destinations on social media. A social media manager loses their temper in a customer service post on Facebook. But neglected, they can turn into a full blown reputation crash and even a pretty big hit to the bottom line.
Prohibition
JANUARY 24, 2022
The negative reaction caused by unplanned events can quickly snowball into a full-fledged mess, but that’s where a PR agency comes in to provide documentation, analysis and actionable advice to help companies handle their most sensitive high stakes situations with professionalism. Reputation management.
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