Agency, Communications, Consumer and Knowledge Base

In the PR World, Technical Writers Need Apply

Shift Communications

NOVEMBER 14, 2017

Thanks to technical writers’ ability to communicate technical functionality clearly and accurately, users can autonomously navigate a new product without having to reach out for assistance from support. And customers want to self-serve with the resources such as knowledge base articles and FAQs those technical writers provide.

Engineering

Engineering Knowledge Base Software Creativity

What Are the Various HubSpot Hubs and Which Do I Need?

PR 20/20

JUNE 6, 2023

It includes features such as ticketing, knowledge base management, live chat, customer feedback collection, customer satisfaction tracking, and automation tools. It also provides a library of email templates that can be customized and used to save time while maintaining consistency in communication.

Knowledge Base

Knowledge Base Customer Service System Analytics

Public Relations Today

In the PR World, Technical Writers Need Apply

What Are the Various HubSpot Hubs and Which Do I Need?

Webinars

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