2030 Books Community Customer Service 
Stephen Waddington
FEBRUARY 12, 2019
The internet is a conversation The internet provides a means for people to connect and communicate with each other, irrespective of location. The Cluetrain Manifesto published in 1999 when the internet was still in its infancy predicted the challenge that organisations would face in adapting to the shift in communication.
Stephen Waddington
DECEMBER 30, 2019
Public service media is failing the public Thank you My thanks to the following communities and individuals. The project has brought me into contact with a new community of more than 50 thinkers and doers. The #FuturePRoof community goes from strength-to-strength. The book is a multi-author project led by Dr Martina Topi?
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