2006 Customer Service International Radio 
wiredPRworks
MAY 18, 2022
Thanks to Barry for having me on his “Small Business Radio Show” to talk about redefining PR and for agreeing to be a guest on mine. Delivering Customer Service in a Self-Service World” shows how customer service is the new marketing. Great advice! I still need to take it. ??
Critical Mention
APRIL 26, 2017
My favorite is when we outsourced our media rights to Learfield/International Sports Properties in 1999. We left an AM radio station in Syracuse that had been the “Voice of the Orange” for over 50 years. It’s all about customer service. Ask the right questions.listen.and engage your customers.
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