Ronn Torossian

AUGUST 14, 2023

To protect their brand image and regain public trust, it’s essential for companies to respond quickly and effectively. Effective crisis communication strategies can help companies navigate through turbulent times. Transparent and timely communication During a crisis, transparency and timeliness are paramount.

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Agility PR Solutions

MAY 10, 2023

Public relations has always involved a careful balancing act between the needs of a business and the relationship it has with customers. Now, it seems like barely a week goes by without […] The post Is public relations going through an identity crisis? appeared first on Agility PR Solutions.

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ImPRessions - Crenshaw Communications

SEPTEMBER 25, 2023

It’s not easy to apologize, especially if things unfold in the public eye. As any PR expert knows, there’s an art to the public mea culpa. Here, then are some guidelines for an effective public apology. It’s quite long at 11 minutes, but a controlled and quiet example of a near-perfect public apology.

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Ronn Torossian

MARCH 16, 2022

Crisis communication is a subspecialty of PR, and it’s designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications aim to help an organization minimize damage to its reputation from negative publicity during a critical event or situation.

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Ronn Torossian

NOVEMBER 16, 2022

However, on the other hand, the same platforms can create a PR crisis in a matter of a few minutes if […]. The post Responding to Public Criticism appeared first on. On one hand, these platforms have allowed companies to clearly demonstrate their excellent customer service through direct dialogue.

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Agility PR Solutions

FEBRUARY 26, 2024

In business and in life, crisis will happen. Good crisis communication skills are especially essential to public relations, regardless of industry. Below, we’ll consider the etiquette and best practices for crisis communication and […] The post Mastering skills for crisis communications: Is your brand ready?

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The Resolution Blog

OCTOBER 29, 2020

The second episode in our ‘public feeling’ mini-series, Stella Bayles interviews author and crisis communications expert, Amanda Coleman, on why understanding ‘how the public is feeling during a time of crisis’ is paramount to PR strategy.

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Ronn Torossian

OCTOBER 26, 2020

Crisis public relations can make or break a brand during a crisis. The post Crisis Communication Plan Components appeared first on. When nightmare scenarios befall well-meaning and prestigious businesses, a diverse range of threats can severely damage a brand’s reputation. There is […]. There is […].

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Agility PR Solutions

APRIL 15, 2024

One of the main traits successful PR professionals share is their ability to respond to a crisis situation. It’s because they’ve put in the work to implement proactive crisis […] The post Proactive crisis management: 4 steps for developing a robust response plan appeared first on Agility PR Solutions.

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Ronn Torossian

DECEMBER 4, 2020

The top priority for every crisis communication strategy is to allow for seamless communication during a company crisis. The messages used in crisis communication are supposed to provide the employees with all the necessary knowledge for them to make the right decisions during that crisis.

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Prowly

DECEMBER 18, 2023

Nothing is certain, except for a PR crisis. At a time when crises arise on all sides – from your company actions to TikTok challenges – formulating crisis management strategies in public relations is a must.

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Stuart Bruce

JULY 14, 2021

Crisis communications. The athletes going to the Tokyo Olympics face … © Stuart Bruce - Excellent crisis communications can help turn a crisis into an opportunity was first published on Stuart Bruce's PR Futurist by Stuart Bruce - Modernising public relations and communications for the digital age.

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Crisis Communications Crisis Communications Publicity 199

Ronn Torossian

MARCH 9, 2020

In today’s social-media-powered communication, brands constantly face challenges associated with negative publicity. The post Role of PR in Crisis Management appeared first on. Sometimes it’s the brand’s fault, but on other occasions, such allegations may […].

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Ronn Torossian

APRIL 23, 2020

Whenever a brand or company seems to be on the receiving end of any damaging or negative publicity, it is clear that there is a public relations crisis happening. The post Tips on Handling a PR Crisis appeared first on. These are serious events that are very disruptive for any organization, no matter how big or small.

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Ronn Torossian

MAY 7, 2021

There is a difference between a brand or company making a simple customer-service blunder, a company having a vast communications crisis. Even the most minor customer service-related errors can turn into massive problems that get media and public attention. The post How to tell a PR crisis from a mishap appeared first on.

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Reputation Us

SEPTEMBER 6, 2022

Among many things the pandemic made clear, we learned few companies were sufficiently prepared to manage a crisis—a key time when your reputation can take a hit. A Reputation Assessment funneling into a solid Reputation Enhancement Plan can help keep your reputation sound as you ready for a future crisis, small or large.

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Onclusive

MARCH 31, 2021

A communications crisis can be one of the most difficult situations in your career. Crisis preparedness, internal education and having the right tools can aid you before a crisis hits. Crisis situations require research so that you can address the circumstance thoughtfully, and multi-channel rapid response.

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5W PR

MARCH 15, 2024

That’s where public relations helps, armed with a slick toolkit of words to construct bridges of trust amid this unrelenting storm. This nugget of wisdom applies to both cybersecurity and crisis communication. Swift, open communication during a crisis can shift the narrative, while silence stokes fear and erodes credibility.

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Onclusive

APRIL 22, 2021

The best way to prepare for a crisis is to invest in a crisis communications response and management program. In a time of crisis, communicators need to act decisively and quickly with transparent responses. However, with structure, you can put together an effective crisis communications plan. Expect the unexpected.

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5W PR

JUNE 25, 2021

Additionally, the public was informed that the ad program would then continue to expand into other games. Not only that, but Facebook, in general, was also being criticized by the public, for deciding to introduce one of the platform’s most controversial features in a brand new medium.

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5W PR

MARCH 28, 2024

Financial public relations isn’t just a fancy accessory here, but a vital tool for steering through this complex landscape. Financial public relations is the best tool for developing this trust, utilizing various strategies to whip up a positive and transparent image.

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PRSay

NOVEMBER 27, 2023

16, she shared her international perspective to students in a session titled “Diverse Roots, Universal Impact: Humanizing Reputation and Crisis Communications.” ” Beforehand, Agrait talked with PRsay about crisis management. The problem that sometimes exists is conflicting information when there is a crisis.

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PReview: A Blog by NewsVoir

DECEMBER 24, 2021

Life is very uncertain and so is the crisis! The post Public Relations Crisis Management. Today, we are living in a world where social media has the power to influence our daily life. Just one odd image or video goes viral on social media and the reputation of a brand will be a question.

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Ronn Torossian

JANUARY 31, 2019

Crisis communications is a key aspect to public relations. In fact, if you want to achieve the optimal resolution to any PR crisis, you need to have a plan in place before the crisis erupts. The post Do You Have a Pre-Crisis Checklist? Crises will come, and, usually, they will come unexpectedly.

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Agility PR Solutions

OCTOBER 11, 2023

As communication professionals, we are tasked with navigating the increasingly complex terrain of crisis communications in the digital era. This article delves into the challenges posed by […] The post Crisis communications: 5 tips for handling reputation management in the digital age appeared first on Agility PR Solutions.

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Agility PR Solutions

AUGUST 8, 2023

The following article is excerpted from the newly published book entitled, The Essential Crisis Communications Plan: A Crisis Management Process that Fits Your Culture: In some crisis situations, you may have had the luxury in advance to either obtain opinion or attitude data, or you could even have some of that on file from regular […] The post (..)

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PRSay

NOVEMBER 9, 2021

We have experienced firsthand how a crisis can significantly and quickly impact business operations. Companies can prepare by evaluating the crisis process, team, tools and resources they have in place. A clear organizational purpose, mission and values provide guidance and establish a strong foundation to support crisis responses.

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NewsWhip

OCTOBER 21, 2020

It’s called Crisis Dashboard , and it will enable both communicators and journalists to unpack, in real time, all the public dimensions of any acute news event. The Crisis Information Gap. Crisis Dashboard. The Crisis Dashboard changes this. Timeline Mapping Media and Public Interest.

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Agility PR Solutions

APRIL 28, 2022

It was because of my experience during my journalism days that I differed on my approach to handling a PR crisis when I joined the PR business. The post The crisis of PR crisis specialists: They have minimal control of how a crisis will play out appeared first on Agility PR Solutions. Because of my out of […].

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Agility PR Solutions

FEBRUARY 15, 2024

PR professionals are pivotal in shaping public perception. They manage reputation and foster trust between organizations and their stakeholders.

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Prowly

SEPTEMBER 18, 2023

Crisis communication can make or break a brand’s reputation, whether it’s a product recall, a data breach, a natural disaster, or a public relations nightmare. What is a crisis press release? This is where the power of a strong press release comes into play.

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Agility PR Solutions

AUGUST 13, 2020

The post When silent during crisis, businesses leave their fate in the hands of public opinion appeared first on Agility PR Solutions.

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Burrelles Fresh Ideas

JANUARY 30, 2024

While Boeing promises more quality checks, Rory Kennedy, the director of the documentary Downfall: The Case Against Boeing, told NPR , “The additional scrutiny — whether self-imposed or from the FAA — may not be enough to restore public faith in Boeing and the troubled 737 Max, which is now linked to the worst aviation disasters in recent history.”

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Ethics Crisis Transportation Airlines 96

Buchanan PR

FEBRUARY 14, 2024

Photo by Camilo Jimenez on Unsplash In the fast-paced and ever-evolving landscape of healthcare, effective crisis communication is paramount for maintaining a positive brand reputation. In this blog post, we will explore strategies for effective crisis communication in healthcare settings. Social media chatter moves even faster.

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Agility PR Solutions

NOVEMBER 28, 2023

This article delves into the strategies PR teams must employ to handle public situations effectively after a flood, […] The post Effective PR strategies in post-flood crisis management appeared first on Agility PR Solutions. The role of PR becomes crucial in shaping the narrative, addressing concerns, and rebuilding trust.

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Agility PR Solutions

OCTOBER 2, 2023

In times of crisis, PR managers rely on the skills we’ve developed over the years to make quick decisions and handle emergencies. Many businesses are facing difficult times and in need of crisis leadership skills more than ever.

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PR for Anyone

JUNE 30, 2022

Many people think of PR as something that is only when you are in crisis… that the PR spin machine has to start when things are spiraling negatively. There are so many ways to position you as an industry expert that you might never have to deal with crisis PR and can just be the go-to person in your industry. PR FOR ANYONE.

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