2010 Blogging Communications Customer Service 
Doctor Spin
APRIL 17, 2023
A family staying at the Ritz-Carlton on Amelia Island, Florida, experienced the hotel’s customer service when their son’s beloved stuffed giraffe, Joshie, was accidentally left behind. Stuffed giraffe shows what customer service is all about. Ritz-Carlton. 2012, May 17). link] Nordstrom. 3 Nordstrom, Inc.
Waxing UnLyrical
SEPTEMBER 7, 2010
Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali Want Social Media Evangelizers? Be Social September 7th, 2010 Tweet Today BNET published my second post, focusing on how companies can use social media to turn customers into evangelizers.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Critical Mention
JUNE 29, 2018
Takeaway: Tide did a great job combatting the crisis by using Twitter to reply to people having “trouble” with its products, telling them to contact their doctor or local poison center and also providing the company’s customer service number. We all remember BP. billion in fines. Until next time! Critical Mention. Jolie Shapiro.
Sword and the Script
JANUARY 3, 2023
This can include the media, customers, employees, and the general public. Public relations professionals create and maintain a positive image for their organization, often through the use of marketing, branding, and communication strategies. You can find the survey answers from 483 communicators here: PR measurement.
Waxing UnLyrical
NOVEMBER 22, 2010
I was being tongue-in-cheek, of course, and they had some good answers (about how agencies can help you scale, and can help you in times when crisis communications are necessary). better, more responsive customer service, or fundraising, or reaching younger stakeholders, etc.). Sign out Leave your comment here.
Bad Pitch Blog
MARCH 19, 2010
At the very bottom of his email, after his sig file, in tiny type: "If you would rather not receive future communications from Blinds Chalet, let us know by clicking here." Well that''s one area in which the Bad Pitch Blog is quite happy to help. That''s a spam tactic. Those guys are really harsh. Here''s the pitch.
Sword and the Script
NOVEMBER 5, 2019
The feature enables “enterprises to analyze customer conversations from owned data sources” and let the Talkwalker AI engine analyze it. Internal data such as survey responses, call center data or customer service email data according to a company representative. 10) Picks from the PR tech vendor blogs. What sort of data?
Expert insights. Personalized for you.
52 
Let's personalize your content