15 Lessons Learned From 17 Years of Crisis Post-Mortems
Katie Paine's Measurement Blog
MARCH 29, 2023
And, conversely, if you are open and honest, then you can survive a crisis more easily. In one of my earliest columns, I applauded Nabisco for getting in front of a budding crisis by sending a “Cookie Inspector” into a classroom to publicly count chips. Remember Under Armour’s crisis at the Sochi 2014 Winter Olympics?
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