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That Time Our Website Was Hacked

Waxing UnLyrical

Throughout the incident no one had posted any comments or questions on the University’s Facebook account, and only one comment about the hacking appeared on the blog (which I’ll get to later). Student Recruitment was not sure what (or if) they should be posting tweets about the incident. Crisis communication is not their role.

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A critical review of Excellence Theory in an era of digital communication

Stephen Waddington

[i] The model describes the different forms of communication between an organisation and its stakeholders. In the Third Annual Grunig Lecture Series[iii] at the PRSA International Conference in October 2010, Larissa and James Grunig explained the original objective and motivation of the research team. "We