The Top 11 Social Media Crises of 2017
Norton's Notes
JULY 26, 2017
I speak a lot to student and marketers alike about social media crisis management as I believe it can have a huge impact on a brand’s reputation and share price if you get it wrong. The video ended up going viral on the internet and making it to all of the main news channels. Well, Dove thinks women do apparently. We apologise.
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