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PR Service or Customer Service? Why Always Saying “Yes” Damages Client Relationships

Shift Communications

PR service isn’t customer service. Behind a counter, it’s good for business to go along with all of your customer’s wishes. Ideally, the document should be just a few clicks away for your client and your team. Get creative on accommodating them without veering off-course. Savannah Whitman.

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The 20 Responsibilities of PR and What They Entail

Onclusive

A subset of corporate communications work, developing, documenting, and disseminating overarching corporate messaging is key to building a strong brand with a consistent message. Niche industry events, role-specific conferences (catered to developers, creatives, etc.), Messaging & Positioning. Speaking Engagements.

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The 22 Responsibilities of PR and What They Entail

Onclusive

A subset of corporate communications work includes developing, documenting, and disseminating overarching corporate messaging. Niche industry events, role-specific conferences (catered to developers, creatives, etc.), Studies show that brand loyalty plays a huge role in why people spend their money the way they do.

Training 195
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The 21 Responsibilities of PR and What They Entail

Onclusive

A subset of corporate communications work includes developing, documenting, and disseminating overarching corporate messaging. Niche industry events, role-specific conferences (catered to developers, creatives, etc.), Studies show that brand loyalty plays a huge role in why people spend their money the way they do.

Training 370
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The Extra Mile PR Strategy: Wow Your Customers

Doctor Spin

A family staying at the Ritz-Carlton on Amelia Island, Florida, experienced the hotel’s customer service when their son’s beloved stuffed giraffe, Joshie, was accidentally left behind. Stuffed giraffe shows what customer service is all about. Ritz-Carlton. 2012, May 17).

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How Virtual Assistants Can Help Grow Your Solo PR Business

Solo PR Pro

A virtual assistant, also known as a VA, is typically an independent contractor who provides professional administrative, technical or creative assistance to clients remotely. Tishia Lee , along with member Amy Spencer of Evo Communications , who has worked with a virtual assistant for the past four years. What is a virtual assistant?

Software 104
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Future of PR: 2020 edition

Stephen Waddington

Gender diversity in PR is an issue as old as the industry itself Gender issues in the PR industry are well documented. It’s impossible to keep coming up with creative ideas to reach and resonate with audiences who are not represented by a PR team. Progress is slow. PR can be a stressful occupation.