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Training Day: ReputationUs Message Unity Training

Reputation Us

The training is intended for company executives, board members, HR supervisors and front-line customer service managers. staff, customers, business community, media, public influencers). The session also prepares select spokespersons in anticipation for increased media attention.

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Blue Ocean Global Technology Interviews Casey Boggs of ReputationUs

Reputation Us

Therefore, reputation management is an exercise in listening and being vigilant about factors that may directly impact your company’s reputation. Rather, this management position is a hybrid, involving HR, operations, technology, finance, customer service, community affairs, and marketing.

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Brand conversations during COVID-19

Stephen Waddington

Tourist destinations are having a tough crisis with no one travelling during lockdown but savvy destination marketing organisations have used the crisis as an opportunity to remind their community about the location. Joe Wickes, The Body Coach , runs exercise sessions on YouTube each morning for his two million subscribers.

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Social Metamorphosis: Five AI Trends that are reshaping Social Media

Prohibition

Virtual assistants also offer a cost-effective solution to larger businesses who are handling a high volume of inquiries, allowing them to effectively scale their customer service operations efficiently and a lower overall service cost by reducing reliance on human agents.

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Does Your Crisis Scenario Plan Need Some Love?

Cision

A few years ago, many of us would not have envisioned a world where Twitter, Facebook Live and large-scale community gatherings would have such an impact on the way crises develop. Yet, this is our world today and our “new normal” as communicators and crisis management teams. Don’t shy away from the dark stuff. Share it! .

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How To Create a Simple Facebook Messenger Bot

Cision

Facebook Messenger bots (chatbots) are a controversial feature that was added to the standalone Messenger service earlier this year. Recently, Facebook started allowing its Messenger chatbots to take payments – making the interaction between chatbot not only a customer service feature but an e-commerce feature.

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Public relations in 2018

Stephen Waddington

It’s an issue that she’s sought to promote over the past two years through the #FuturePRoof community. Finally, there’s a growing community of practice between academics, teachers and practitioners, around issues such as diversity, gender and fake news. Twitter is the largest ever market research exercise that no one ever commissioned.

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