COVID-19: Lessons of Past Pandemics Are More Timely Than Ever for Crisis Management
PRSay
MARCH 19, 2020
Communications should speak first to the families and communities affected by the virus, and explain what the organization is doing to help them. Keep the internal lines of communications open 24/7 and encourage employees to openly voice their questions or fears. It helps to give workers roles they can play in the crisis.
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