Remove Customer Service Remove Engineering Remove Radio Remove Storytelling
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#19: Building a framework for reputation management

NewsWhip

It comes down to every customer service interaction. Unfortunately for them, as they took off, a flock of Canadian geese came flying into their windshield and took out one of their engines. ” Now, none of the air control towers that he radioed had that plan for him, he completely improvised that. read more. #18:

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26 Thoughtful Marketing Predictions that Could Actually Happen in 2019 Across PR, Content, Digital, Social Media and Customer Success

Sword and the Script

It stands to reason that lifting the voice of the customer will be one way to cut through the noise (and nonsense).”. – Lou Hoffman | The Hoffman Agency . Also see PR and Storytelling; Off Script No. 13) Simplifying personalization and recommendation services. 7: Lou Hoffman. 15) Ethics in PR revisited.

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Top 50 PR, Marketing & Social Media Podcasters to Follow

Cision

And get this: according to Edison Research , people who listen to audio listen to podcasts almost as much as they listen to the radio. Interviews with thought leaders and business experts sharing success stories on branding, storytelling, marketing, social media, entrepreneurship, journalism, and strategies to grow your business.