Crisis Management Customer Service Insurance Print 
Melissa Agnes
FEBRUARY 16, 2016
Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure.
Reputation Us
SEPTEMBER 7, 2016
And as part of the collaboration, she asked if the reporter would be willing to give her the opportunity to view the article before it is printed or posted on its news site. Effectively communicating about the crisis within the first 24 hours can avoid many problems and may help soften the negative news of the crisis.
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