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Critical Mention Launches Media Contact Database, Expands Earned Media Suite

Critical Mention

The product launch is one of the company’s most significant since its founding in 2002 and will allow customers to leverage a powerful Earned Media Suite when combined with Critical Mention’s TV, Radio, Social Media and Online News Monitoring. About Critical Mention.

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The Future of Twitter

The Proactive Report

Business Insider and its two sister publications attracted more than 6 million video views on Twitter in January 2017, a significant increase from the 1 million number six months ago. Used correctly, Twitter can have a huge impact on customer service, perception and reputation. The Growth of Video on Twitter. Gini Dietrcih.

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#FuturePRoof Podcast: robots to try at home

Stephen Waddington

In this show they discuss publicity, books, objectives and jobs for 2019, and robots. In the latest issue we discuss: Media Show response: PR is more than publicity The Art of Public Relations is the title of a recent Media Show programme on BBC Radio 4 in which publicity is conflated with public relations.

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Social Media Accessibility: How Accessibility Helps Engagement

Burrelles Fresh Ideas

They can also be beneficial for podcasts or radio shows to boost SEO. Making your social media content accessible will allow you to expand to new markets, grow your customer base and boost sales and revenue. Accessibility is fundamental to customer satisfaction and retention. billion each year.

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Does Social Media Marketing need a Reboot? Drew Neisser Chimes in

Flack's Revenge

Second, you need to have very different strategies for each channel, recognizing that Twitter is for real-time engagement, including social customer service. First, social media will be around for many years to come, just like TV, outdoor, radio and even print. And LinkedIn is a powerhouse for B2B lead generation and recruiting.

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Uncertainty in the Media Monitoring and Earned Media Market: What It Means For You

Critical Mention

If you work in public relations or marketing—or in the business world generally—you have likely heard about several major developments in the media monitoring marketplace. 24/7/365 customer service: “Always-on” support is often overlooked but should absolutely be considered during your vetting process.

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Should your C-suite tweet? Maybe!

Stuart Bruce

That includes face-to-face, print, radio, TV and today online including Twitter. The CEO’s office, public relations and corporate communications, human resources, marketing, legal and regulatory etc all need to be aware of and ‘owning’ their part of social media. public relations'