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3 Attributes of a Strong and Practical Crisis Management Governance Model

Melissa Agnes

Note: The following is an excerpt taken from my new book, Crisis Ready–Building an Invincible Brand in an Uncertain World , which is available for purchase on Amazon. The importance of solid and practical crisis management governance model. The way to ensure this is to have a well-rounded crisis management team.

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TCIP #012 – The Leader’s Role in Crisis Management with Jane Jordan-Meier

Melissa Agnes

Emotional intelligence: What is it and why it’s so critically important in crisis leadership. Do appearances matter and how to dress the part and communicate effectively with body language. How technology makes the leader’s role an even greater challenge – and how to overcome this challenge.

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How Well Do You Know the New Rules of Crisis Management?

PRSay

From a crisis management point of view, 2017 had it all! Why new rules are needed for crisis management. As creators of the award-winning digital crisis management platform, “In Case of Crisis,” we talk regularly to crisis management practitioners. Wells Fargo. Viral videos.

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How To Never Lose A Customer Again

Melissa Agnes

This episode explores: Interesting ways that working with the CIA has shaped Joey’s leadership and how that mindset can be adapted for your organization. Strategic ways to raise important points with leadership and gain buy-in for cultural improvement and evolution. Links to things discussed in this episode.

How To 139
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How To Use Humor To Help Solve Common Workplace Issues

Melissa Agnes

During this conversation, Drew shares how a humoristic outlook and application improves communication, helps build relationships, augments problem solving skills, increases productivity, and helps to strengthen leadership. This episode explores: How to leverage humor to turn mundane tasks into amusing and productive moments.

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Free Resource to Help Your Team Assess and Escalate (or not) a Negative Event

Melissa Agnes

Note: The following is an excerpt taken from my new book, Crisis Ready–Building an Invincible Brand in an Uncertain World , which is available for purchase on Amazon. Whom should you include within your crisis management governance? These three groups are: The leadership team. The responsible team.

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Prepared Leaders See Crises As Opportunities, Not Organizational Disasters

Stern + Associates

A seasoned practitioner and executive named a “Next Generation Business Thinker” by the Financial Times, Wooten presents tactical and practical research-backed frameworks to guide decision makers on all matters related to leadership, strategy, and organizational culture. How to Emerge from Crisis a Better Organization.