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When is crisis a four-letter word? Just ask Nike.

Agility PR Solutions

Crisis communications befell Nike this year when the sports apparel manufacturer rang up not one, but two crises. Crisis One Duke University’s rising star freshman basketball player, Zion Williamson, fell during a big game at which President Obama was also in attendance. The post When is crisis a four-letter word?

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The straight skinny of Forever 21’s Crisis PR situation

The Stalwart Blog

Some days even the best-intended actions can cause a crisis PR. A case in point was Forever 21, the designer apparel store for both men and women, got into a bit of hot water when they caught some social media flack from certain individuals who complained that they received a free Atkins diet bar with their online purchase.

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Repairing Trust: Reputation Management and Crisis Communications

Shift Communications

How do we know what to fix in a PR crisis? In previous posts, we’ve shared the basic crisis triangle : Respond with knowledge, speed, and ownership. To develop a more effective crisis communications strategy, we need to understand trust. What constitutes a crisis in each branch of trust, in each of the cores?

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Sustainability demand has grown during COVID—and noncommittal brands may lose business

Agility PR Solutions

The post Sustainability demand has grown during COVID—and noncommittal brands may lose business appeared first on Agility PR Solutions.

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Barbie dominates August brand coverage

NewsWhip

This latest viral story isn’t based on tradition, however, and instead reignites a comms crisis Burger King faced last summer that resulted in massive public support for an employee who was believed to be under-appreciated. Receive weekly updates with the NewsWhip Note You have subscribed to the NewsWhip daily newsletter.

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Want To Work In Tech PR? Here Are 5 Questions

ImPRessions - Crenshaw Communications

What’s your crisis PR background? But it turned out that a small group of designers were creating veiled racist apparel and selling it through the service. For these reasons, I always ask about a candidate’s last client “crisis” and how they helped navigate it. One bad moment can lay waste to a brand reputation.

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Things Your PR Firm Should Tell You (That You May Not Want To Hear)

ImPRessions - Crenshaw Communications

We once had a client who set out to market a high-priced item of luxury women’s apparel under a brand that was contrived and downmarket in its style and tone. It may want to let a crisis blow over, or just go quiet until the next news cycle, especially if the criticism is undeserved.

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