wiredPRworks

MAY 18, 2022

Delivering Customer Service in a Self-Service World” shows how customer service is the new marketing. Her podcast, Growing Social Now, launched in 2021. Failure, Resiliency and the Confidence to Achieve Your Next Great Success” , shows what it takes to come back and develop true business confidence.

Small Business 52

Small Business Social Media Radio Media 52

Contently - Strategy

AUGUST 11, 2022

Paid ads and content marketing have inverse reputations. According to Gartner , marketing budgets as a percentage of revenue are actually up overall this year compared to 2021. Once someone becomes a customer, it may be easy to forget about them and move on to the next lead. How content marketing leads to meaningful ROI.

Content Marketing 138

Content Marketing Marketing Strategy Consumer 138

Prohibition

JANUARY 17, 2022

A crisis communication plan can help you; during crisis mode and after a crisis, assist you in maintaining your excellent reputation with customers, competitors, and industry leaders. Rather than directly contacting customer support representatives, customers frequently vent their frustrations on social media.

Crisis Management 118

Crisis Management Social Media Crisis Media 118

Prohibition

JANUARY 14, 2022

A PR crisis is a negative story about your brand that threatens the reputation of your organisation, causes reputational damage, or negatively impacts sales or stock value. A PR crisis can destroy a reputation in an instant, so it’s crucial to have a plan in place. What is a PR Crisis? Or it could be an act of terrorism.

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

Burrelles Fresh Ideas

FEBRUARY 13, 2024

Every interaction, purchase, and share contributes to growing your brand’s reputation. You’re creating a buzz around your brand while you’re out there engaging with customers, showcasing products, and facilitating transactions. Personalized Interaction — Engage with customers personally on their accounts and yours.

Social Media 87

Social Media Media Mobile SEO 87

ImPRessions - Crenshaw Communications

MARCH 16, 2021

In 2021, marketers should reassess how they use Facebook and make full use of the tools it offers. The rise of social channels like TikTok has propelled video as a major content trend in 2020 – and this is projected to continue into 2021. Customer service and customer sentiment . It has a user base of 1.6

B2B 344

B2B Facebook LinkedIn Small Business 344

Sword and the Script

DECEMBER 20, 2022

Online communities deepen connections and build relationships with customers and prospects that impact product development, customer service, and marketing strategies.”. ~ Grace Platon , Communications Strategist, Communicate Grace, LLC. 2021: Seeing Around Corners: 30 Marketing and PR Predictions for 2021 .

Marketing 196

Marketing Content Marketing Data Social Media 196

Buzzstream

FEBRUARY 9, 2024

John (@JohnMu) January 23, 2021 How to Pitch To pitch surveys and data studies, identify journalists who have covered similar studies, and craft an email or press release highlighting the main takeaways. I’m happy to help write a custom post, embed code, or any high-res graphics if you need them. Please let me know.

Google 71

Google Infographics Pitching Resources 71