PRSay

OCTOBER 4, 2016

The one big element which is incorporated in PR, regardless of the specific industry is crisis management and communications. It should include such things as chain of command, a communications “tree” and messaging – both internal and external. And don’t put together this plan in a vacuum.

Crisis Communications 140

Crisis Communications Crisis Communications Sports 140

Melissa Agnes

OCTOBER 24, 2014

Within this post, @kfreberg explores how WhatsApp and News Deeply are being used for communication and updates within the Ebola crisis. From The Crisis Intelligence Blog. WhatsApp As An Ebola Crisis Communication Strategy. A Look at Today’s Crisis Realities and How To Manage Them. Listen here!

Crisis 218

Crisis Crisis Communications Conference Government 218

Melissa Agnes

OCTOBER 1, 2014

Listen: TCIP #020 – Managing The Ebola Crisis With Bill Boyd. A look at CDC’s crisis communication in the initial hours of the U.S. Take a look: Read: Emory’s Excellent Crisis Communication on Facebook. Their communications are easy to find, informative and reassuring. Ebola announcement.

Crisis Communications 113

Crisis Communications Crisis Communications Travel 113

Melissa Agnes

AUGUST 15, 2014

The Role of The Social CEO in Your Crisis Communications. Fear of Confrontation in a Crisis is Not a Reason to “Go Dark” on Social Media. A Look At Academic Research on Crisis Communication From #AEJMC14. This week’s episode of The Crisis Intelligence Podcast.

Crisis Management 198

Crisis Management Crisis Communications Crisis Case Study 198

Melissa Agnes

OCTOBER 17, 2014

Speaking of which, as I suggested in this post , if you haven’t been following the CDC’s crisis communication on the subject of Ebola, I definitely recommend you doing so. They’ve been doing a great job at communicating their important messages in a timely and compassionate way. Crisis Management Resources'

Crisis Management 207

Crisis Management Crisis Crisis Communications Resources 207

Melissa Agnes

AUGUST 29, 2014

From The Crisis Intelligence Blog. Emory’s Excellent Crisis Communication on Facebook. Does Common Sense On Social Media Come With Age? Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai. Social Media for Healthcare: What’s The Potential?

Crisis Management 190

Crisis Management Viral Crisis Healthcare 190

Melissa Agnes

OCTOBER 31, 2014

For that reason, I decided to go with my traditional Friday #crisisroundup, where I link to articles that will hopefully help you make crisis management less scary, but providing you with effective tools and strategies for planning and preparation. Social Media in a Health Crisis (Free Webinar). Crisis Roundups'

Crisis Management 186

Crisis Management Healthcare Crisis Conference 186

Melissa Agnes

OCTOBER 3, 2014

How The UAE and Saudi Arabia Are Doing Great Things on Social Media. The Power of Finding New Ways To Communicate The Same Important Message. Analyzing the CDC’s Crisis Communication In U.S. This week’s episode of The Crisis Intelligence Podcast. Crisis Management Resources' Ebola Outbreak.

Wikipedia 169

Wikipedia Crisis Crisis Management Privacy 169

Melissa Agnes

OCTOBER 22, 2014

The Law Enforcement Social Media Conference. A three day event, The Law Enforcement Social Media Conference is the first ever online social media conference for law enforcement and the speaker list is sensational! Because let’s face it, “just the facts” doesn’t work on social.

Conference 228

Conference Social Media Crisis Crisis Management 228

Melissa Agnes

SEPTEMBER 26, 2014

From The Crisis Intelligence Blog. These Smart Social Media Tactics Will Help You Prevent A Crisis. Facebook Changes That May Impact Your Crisis Communication Reach. Upcoming Webinar: Crisis Response Strategies for In-House Counsel. The last two episodes of The Crisis Intelligence Podcast.

Crisis Management 199

Crisis Management Airlines Crisis Resources 199

Waxing UnLyrical

SEPTEMBER 16, 2015

Social media and crisis communications has become one of the fastest growing areas of both practice and research for today’s communication landscape. Additionally, “over half of respondents (52%) feel that the benefits of using social media as a crisis communications tool outweigh the risks” (page 4).

Crisis Communications 40

Crisis Communications Social Media Crisis Communications 40

Melissa Agnes

AUGUST 27, 2014

On September 17th and 18th 2014, Melissa Agnes, President and co-founder of Agnes + Day, will be presenting a two-day workshop on social media for crisis and emergency management for healthcare at the GCC Government Social Media Summit in Dubai. Workshop outline: Social media for healthcare.

Crisis Management 202

Crisis Management Government Social Media Crisis 202

Melissa Agnes

AUGUST 28, 2014

The other day I had a conversation with someone who made a statement about the healthcare industry not needing to be on social media because no one cares about the nurses’ birthdays and little useless memes (I’m SOOO paraphrasing here!). What’s the point of social media for healthcare?

Healthcare 238

Healthcare Social Media Media Case Study 238

Melissa Agnes

APRIL 10, 2014

Almost everyone has some sort of digital device – a smart phone, a social media page such as Facebook or Twitter, etc. This is 2014. As a result, in the end, the true meaning of transparency as it pertains to crisis communications is clarity and fact-based communications. Enter the digital age.

Social Media 248

Social Media Crisis Crisis Communications Media 248

Melissa Agnes

OCTOBER 24, 2014

Within this post, @kfreberg explores how WhatsApp and News Deeply are being used for communication and updates within the Ebola crisis. From The Crisis Intelligence Blog. WhatsApp As An Ebola Crisis Communication Strategy. A Look at Today’s Crisis Realities and How To Manage Them. Listen here!

Crisis 100

Crisis Crisis Management Crisis Communications Conference 100

Melissa Agnes

OCTOBER 3, 2014

How The UAE and Saudi Arabia Are Doing Great Things on Social Media. The Power of Finding New Ways To Communicate The Same Important Message. Analyzing the CDC’s Crisis Communication In U.S. This week’s episode of The Crisis Intelligence Podcast. Ebola Outbreak. Enjoy this great listen! Listen here.

Wikipedia 100

Wikipedia Crisis Crisis Management Privacy 100

Melissa Agnes

OCTOBER 31, 2014

For that reason, I decided to go with my traditional Friday #crisisroundup, where I link to articles that will hopefully help you make crisis management less scary, but providing you with effective tools and strategies for planning and preparation. Social Media in a Health Crisis (Free Webinar). Must attend!

Crisis Management 100

Crisis Management Healthcare Crisis Conference 100

Melissa Agnes

MARCH 10, 2014

I recently had the opportunity to join an NYU graduate class in a Twitter chat on crisis communications. There is a ton of valuable advice in the following tweets – and it’s certainly reassuring to know that these students represent the future of PR and communications. Lindsay Kaplan (@LKaplan_NYU) March 6, 2014.

Twitter 212

Twitter Crisis Communications Crisis System 212

Melissa Agnes

OCTOBER 17, 2014

Speaking of which, as I suggested in this post , if you haven’t been following the CDC’s crisis communication on the subject of Ebola, I definitely recommend you doing so. They’ve been doing a great job at communicating their important messages in a timely and compassionate way. Share them using #CrisisRoundup!

Crisis Management 100

Crisis Management Crisis Crisis Communications Social Media 100

Melissa Agnes

OCTOBER 22, 2014

The Law Enforcement Social Media Conference. A three day event, The Law Enforcement Social Media Conference is the first ever online social media conference for law enforcement and the speaker list is sensational! Because let’s face it, “just the facts” doesn’t work on social.

Conference 100

Conference Social Media Media Crisis 100

Melissa Agnes

JUNE 10, 2014

In this episode, Melissa, Chris and Shino discuss how Mountain View PD has incorporated social media into every aspect of their daily business and crisis communications – and how it has helped them manage and overcome recent crises. Listen to the latest episodes of The Crisis Intelligence Podcast.

Crisis 244

Crisis Crisis Communications Crisis Management Big Data 244

PRSay

MARCH 23, 2018

As a corporate communicator who, like others, nervously and helplessly watched the water rise, I learned about the parallels that can be drawn between the historic flood and how companies respond to their own crises. When my family undertook major renovations on our house in 2014, we began by interviewing several contractors.

Corporate 107

Corporate Communications Crisis Management Crisis 107

Sword and the Script

DECEMBER 26, 2017

PR and media relations statistics. Social media marketing statistics. Paid media and advertising statistics. 12) Emotion in crisis communications works. State of Media ). Social Media Marketing Statistics. 17) Social media spending grows. . Social Media Marketing ).

Content Marketing 126

Content Marketing SEO Social Media Marketing 126

Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” They write: “Facebook’s IPO is a flop.”

Crisis 120

Crisis Crisis Communications Journalism YouTube 120

Presspage

MAY 11, 2017

The protocol should not only focus on how to handle and cope with a crisis, but should also contain a clear communication flow. Among the many communication tools that can be used during a crisis, social media is one of the most important ones because it offers the opportunity for an immediate, concise, and far-reaching response.

Social Media 79

Social Media Crisis Media Airlines 79

Doctor Spin

FEBRUARY 22, 2024

PR professionals craft compelling narratives and critical messages that resonate with stakeholders , influencers , and publics , and they disseminate these through various channels, including traditional media, social media , and direct communications. Source: Journal of Communication 1 Botan, C., & Taylor, M.

Publicity 52

Publicity Public Affairs Journalism Corporate 52

Melissa Agnes

MAY 13, 2014

In this age of social media, where individuals are fast learning the power of their individual and collective voices, organizations have been faced with a growing number of issues. Use the new rules of crisis communications to take a negative issue and quickly transform it into a positive PR opportunity for the organization.

Case Study 198

Case Study Crisis Management Conference Crisis Communications 198

Presspage

MARCH 2, 2021

A whopping 7 out of 10 business leaders say to have experienced at least one crisis between 2014 and 2019 ( PWC ). After 2020, most businesses will be well aware that a crisis, whatever its nature, is just a natural part of running a company in an extremely interconnected, hyper-informed world.

Crisis 148

Crisis Software Crisis Management Crisis Communications 148

Stuart Bruce

MARCH 3, 2015

The Qualifications for Communicators Trends Survey 2015 reveals that PR measurement is the top skills gap and digital communications/social media is the top skill that respondents want to address in the next 12 months. It was conducted online using Survey Monkey in November and December 2014.

Measurement 60

Measurement Communications Crisis Management Training 60

Presspage

MAY 6, 2017

The 2014 Wildfire. Most communicators expect to have to deal with a crisis situation at some point in their career. Yet predicting how a crisis will rear its ugly head is incredibly difficult. ” Download a 5-Step-Guide to do a dry run for your crisis communications.

Crisis 92

Crisis Crisis Management Crisis Communications Training 92

Melissa Agnes

FEBRUARY 9, 2016

And unless the CDC and other relevant healthcare and government organizations want to face an emotional crisis like they faced in 2014 with Fearbola*, then identifying and acknowledging this threat is an important first step. When Fearbola began to spread in 2014, one of the main and primary places it caught fire was social media.

Crisis Management 186

Crisis Management Crisis Strategy Healthcare 186

Cision

JUNE 15, 2017

Lorie has been with the organization since 2014 and is thrilled to lead this group of the foremost Hispanic public relations practitioners in the U.S. It’s an exhilarating time for both the PR industry and Hispanic communications, as both areas continue to add significant value and return on overall marketing initiatives.

Automotive 245

Automotive Resources Strategy Consumer 245

Presspage

MARCH 2, 2021

A whopping 7 out of 10 business leaders say to have experienced at least one crisis between 2014 and 2019 ( PWC ). After 2020, most businesses will be well aware that a crisis, whatever its nature, is just a natural part of running a company in an extremely interconnected, hyper-informed world.

Crisis 78

Crisis Software Crisis Management Crisis Communications 78

Melissa Agnes

JANUARY 27, 2015

There is currently a huge divide between police officers / agencies and the communities they serve. A divide that unfortunately grew in 2014 and that I hope to see begin to bridge itself in 2015. His goal and his passion is in helping police agencies leverage social media to communicate effectively with their communities.

Community 100

Community Crisis Crisis Management Crisis Communications 100

5W PR

SEPTEMBER 11, 2019

In a recent article, we cited a study that estimated that public relations would grow about 6% between 2014 and 2024 and that U.S. News & World Report recently ranked public relations specialists #4 for Best Creative and Media Jobs in its 2019 ranking of best jobs. So, what does it take to get into this exciting profession?

Nonprofit 83

Nonprofit Publicity How To Small Business 83

Critical Mention

JUNE 12, 2018

These epic World Cup fails show us what NOT to do when it comes to best PR practices and how to use crisis communication strategies to quickly recover. The key to crisis management is to have a plan ahead of time, respond immediately, take responsibility, and ensure everyone in the organization knows his or her role.

Crisis Communications 69

Crisis Communications Crisis Construction Leadership 69

Communications Conversations

MAY 3, 2017

She’s currently in a social role over at Boston Scientific, but I think the comms/marketing world has much more in store for this young woman. Let’s hear more from this PR Rock Star: You’re a senior communications specialist-social media for Boston Scientific. It definitely takes time, though.

Healthcare 114

Healthcare SMB Social Media Meeting 114