2013, 2014, Crisis Communications and Customer Service

State of Crisis Communications and Social Media from a Professor’s Perspective

Waxing UnLyrical

SEPTEMBER 16, 2015

Social media and crisis communications has become one of the fastest growing areas of both practice and research for today’s communication landscape. Additionally, “over half of respondents (52%) feel that the benefits of using social media as a crisis communications tool outweigh the risks” (page 4).

Crisis Communications

Crisis Communications Social Media Crisis Communications

Six Things That Haven’t Changed About PR

Mindful Marketing

JULY 15, 2015

The profession itself continues to be one of extreme pressure, having landed once again on CareerCast’s list of the most stressful jobs in America for 2014 – at No. Every brand must have a crisis communications plan. So we know PR measurement has changed and continues to evolve (thankfully). You have to plan for the worst.”

Analytics

Analytics Measurement Crisis Communications Tools

Public Relations Today

State of Crisis Communications and Social Media from a Professor’s Perspective

Six Things That Haven’t Changed About PR

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