Melissa Agnes

FEBRUARY 3, 2015

You wanna know what real crisis communication pros do? They understand that crisis prevention is the best form of crisis management. Never knowing if something is going to go viral against you in a negative way… but wait! Here, you should have two categories: preventable risk and unpreventable risk.

Crisis Communications 169

Crisis Communications Crisis Communications Crisis Management 169

Reputation Us

JANUARY 13, 2016

It’s no longer enough to protect and serve their communities; law enforcement agencies must now rebuild public trust. Law enforcement in major cities notorious for high levels of inner-city crime are not the only ones that need to communicate. A report published last year by a joint group of mayors and police chiefs through the U.S.

Communications 60

Communications Crisis Reputation Local 60

Prohibition

JULY 10, 2019

The commercial went viral, was featured in almost all national publications and generated more than four million views on YouTube in just two days. The brand played with its 30-year tagline, “the best a man can get”, and replaced it with “The best men can be”.

Fashion 75

Fashion Telecommunications Crisis Training 75

Konnect Agency

APRIL 20, 2021

Enlist someone from your crisis management team to review these statements and pages frequently, so they don’t become outdated and useless when you need them. Continue to monitor for additional press coverage and social sharing using your monitoring tools, and review all community engagement related to the topic.

Crisis 52

Crisis Brand Branding Crisis Communications 52

Waxing UnLyrical

MARCH 13, 2013

Here’s how it’s billed: Social media in a crisis. Three globally-known experts examine the fundamentals of social media crisis management. Can you prepare for a possible viral social media disaster? What to do when the tweet hits the fan? What can your organization do in the event of an online attack?

Conference 103

Conference Social Media Crisis Crisis Management 103

Beyond PR

MAY 12, 2017

It was no official confirmation, but the impact of the update was felt across the SEO community. This stresses on the importance of mobile search and mobile-optimized websites adds to the importance of ranking higher in mobile search results, especially during a PR crisis when a breaking news is plastered all over the internet.

Google 64

Google Digital PR Mobile SEO 64

Remote PR Jobs

MARCH 27, 2024

Whether it was a viral social media campaign , a groundbreaking product launch, or a crisis management triumph, set the stage for the journey ahead. Share it within your professional networks and online communities to amplify its reach. Detail the initial situation, the client's goals, and their aspirations.

Case Study 130

Case Study Study Writing How To 130

Cision

DECEMBER 4, 2017

United Airlines came under fire for forcefully dragging a passenger out from the overbooked flight number 3411 as a video recording of the incident went viral on social media. Fortunately, the GitLab team had already rolled out a crisis management plan. So, the GitLab staff decided to rope in the professional community for help.

Crisis 271

Crisis Brand Branding How To 271

Prohibition

DECEMBER 17, 2021

Strategic communication during a crisis offers organisations the credibility they need to develop their strategies and re-enter the marketplace in order to provide relevant services to their stakeholders. Who needs crisis communication? Anticipate crises by identifying common crisis scenarios.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

PR Conversations

APRIL 27, 2015

Because he: co-founded the local CPRS chapter; was the first APR in the Province of Newfoundland and Labrador; is a Member of the CPRS College of Fellows and a Life Member of CPRS; is an Order of Canada recipient; and is the holder of an honourary doctoral degree from Memorial University of Newfoundland (for service to the community and work in PR).

Film 40

Film Crisis Communications Ethics Crisis 40

PR Conversations

APRIL 27, 2015

Because he: co-founded the local CPRS chapter; was the first APR in the Province of Newfoundland and Labrador; is a Member of the CPRS College of Fellows and a Life Member of CPRS; is an Order of Canada recipient; and is the holder of an honourary doctoral degree from Memorial University of Newfoundland (for service to the community and work in PR).

Film 40

Film Crisis Communications Ethics Crisis 40

Karen Freberg

FEBRUARY 2, 2020

I would have encouraged them also to 1) engage more with user-generated content to spark a sense of community and 2) have their influencers and creators share their thoughts and engage with the community as well not just with branded content, but content that would be personalized and fit their own brand voice. Genius, Sprint.

Social Media 78

Social Media Analysis Media Viral 78

The Stalwart Blog

APRIL 26, 2020

This show is basically focused on providing a voice to the small business community. Phone videos become viral, whether it’s legitimate or not. There’s plenty of media out there talking about the disease and death statistics and all the other things. Eventually, that’s the stuff that ends up at these local stations.

Crisis 78

Crisis Local Facebook Social Media 78

NewsWhip

JUNE 23, 2021

I was thinking when we were first talking about brainstorming, what is now the crisis management feature on Spike. That’s where everyday people, the sort of the more rank and file residents of a community are going to be most likely to find out about a project and sign up to take an action about it. It’s an idea.

Data 78

Data Media Analytics Energy 78

NewsWhip

AUGUST 11, 2021

These groups, factions, or narratives can be researched through analyzing viral narratives (the stories being shared), looking at where these spread (social accounts), and then discerning wider stories and beliefs. Here, the best response is often no response, as I explored in a previous description of predictive crisis management.

Brand 78

Brand Branding Groups Data 78

Melissa Agnes

MARCH 28, 2016

Never underestimate the power of emotion in crisis management. Emotion is often underestimated in crisis management. And yet, it’s one of the most powerful aspects of a crisis. Within a few hours, this panic had escalated to a viral point. Which emotions do you need to pay attention to in a crisis?

Crisis Management 100

Crisis Management Crisis Viral Community 100