Customer Service Insurance International Print 
Melissa Agnes
FEBRUARY 16, 2016
This list will not only serve as a crisis communications check list, but it will also serve as a type of insurance for your organization. Twitter, Facebook, an investor or internal website, etc.)? For example, PR should monitor the media, while customer service and marketing might monitor social media, customer calls, etc.,
Reputation Us
SEPTEMBER 7, 2016
That’s why a crisis communications plan must be developed first before the inevitability of a data breach, a cyberattack or internal fraud sinks the credit union’s valuable reputation. That’s what good customer service is,” Huey explained. “I The reporter agreed. Generally, I improved the story,” she said. “I
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