Crisis Communications Customer Service Newspapers Product Launch 
Prohibition
JANUARY 14, 2022
For example: A lawsuit alleging dangerous product defects. Corporate impropriety, such as fraud, theft, negligence, corruption, deception, poor customer service etc. 11 Steps to Effectively Managing a PR Crisis. The PR crisis team should consist of. The-house PR person or head of communications.
Onclusive
JUNE 29, 2018
How crisis communications has changed. Heidi kicked off the webinar by highlighting how social media has fundamentally changed crisis situations from two-way feedback to all-way, rapid response conversations. KFC went through a highly publicized, somewhat bizarre crisis in the U.K.
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