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Weekly Roundup of Awesome Links: Week of August 4, 2014

Melissa Agnes

From The Crisis Intelligence Blog. Hotel Fines Newlyweds $500 For Negative Reviews – What Were They Thinking? Making The Case for Excluding Jargon From Crisis Communication. Crisis Management Tactic: Updates on Updates – by @bernsteincrisis. Crisis Management Resources' Listen here!

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The Top 10 PR Disasters in 2021

Prohibition

Pubs, restaurants and hotels had been forced to temporarily shut. For more interesting articles from us on Crisis Management PR check out these posts: The top 11 crises of 2020. Why it’s important to prepare for a PR crisis. 10 Crisis Communication Tips Every Business Needs. 11 Steps For Crisis Management.

Crisis 146
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Faces & Markets of PRGN: Tokyo, Japan – Premier Destination for Business

Bianchi Biz Blog

Adherence to social norms and etiquette is paramount, especially in a crisis. Swift and culturally attuned responses are crucial for effective crisis management. We support hotels from very early stage of pre-opening, which requires high level of knowledge and experiences.

Marketing 107
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Tripadvisor and how to get fined for negative reviews

Norton's Notes

Tony and Jan Jenkinson, had been on their way to Oxford to visit family, when they stopped off at a Blackpool hotel to split up their journey. The couple then felt they received a poor quality of service at the hotel and in turn wrote a negative review on Tripadvisor. So everything sounds pretty standard so far, right?

Hotels 37
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How to Prepare a PR Crisis Plan

Prohibition

Regardless of the size of your business, creating a PR crisis plan will help you stay on message and control the response to any situation that puts your business at risk. The following are 11 steps you can take to create a solid PR crisis plan: 1. Set up a PR crisis management team. PR Crisis Management Tools.

Crisis 62
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Ranger Scott Gediman on the Ferguson Fire and 22 Years as Yosemite Park’s Public Affairs Officer

PRSay

I work in Yosemite Valley, so I stayed in a hotel room at Yosemite Lodge. As the PR person, I have to look at impacts to visitors, including international visitors whose flights and hotels were being canceled. My family — my wife and two kids — had to go out of town because the smoke was so bad. I was working seven days a week.

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Every Business Needs a Reputational Firewall

David PR Group

The only film that the news show could find was grainy security-camera footage of him exiting a hotel through a back entrance. Talk about managing one’s image. While some businesses (retail, restaurants, hotels) feel the most impact from reviews, Google offers the ability to review any business which has a Google Places listing.