Melissa Agnes

AUGUST 29, 2016

The question was: “Is there a secret formula for ensuring our crisis team remains calm in a fast-paced, high profile crisis?” Not to mention that, as a study recently confirmed, stress is contagious , which makes it even more important to effectively manage in a crisis. ” Good question.

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Onclusive

MAY 31, 2018

A crisis can be one of the most difficult situations in a CEO’s career. Crisis preparedness and internal education can aid you before a crisis hits, and having the right monitoring and measurement tools in place can provide you the insights you need throughout a crisis. A tale of two CEOs. Source: AirPR Software.

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Crisis Data Software Privacy 191

Melissa Agnes

MARCH 1, 2016

Your corporate culture directly impacts your organization’s crisis management. Successful crisis management has a lot to do with an organization’s corporate culture and the mindset it instils in its team members. Embedding the right corporate culture for successful crisis management. Simple next steps to take.

Crisis Management 154

Crisis Management Corporate Crisis Training 154

Melissa Agnes

DECEMBER 6, 2016

When the crisis has been managed, the organization’s primary focus is to do everything in its power to return to business as usual. Post-crisis, there are some very important discussions and actions that need to be taken, in order to continue to implement and strengthen your crisis-ready corporate culture. Take a look!

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Crisis Crisis Management Video Corporate 100

Melissa Agnes

MAY 2, 2015

Welcome to episode #047 of The Crisis Intelligence Podcast, with Melissa Agnes and Roman Gaponenko. Global events, from the Olympics to the Oscars to a global crisis that impacts the world at large, present unique challenges when it comes to crisis preparedness and crisis management. Running time: 1:11:22.

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Crisis Management Crisis LinkedIn Storytelling 113

Melissa Agnes

JANUARY 16, 2017

So, in order to help you get a head-start on your crisis preparedness for the upcoming year, in this week’s #crisisready video , I discuss three important trends that risk impacting your organization’s crisis management. Are You Ready For a Live-Streamed Crisis? How To Manage a Live-Streamed Crisis.

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Crisis Management Crisis Trends Video 100

Melissa Agnes

JANUARY 18, 2017

One important aspect of your organization’s successful crisis management, is being able to reach out to, and communicate with, all impacted and relevant stakeholders, in a timely and efficient fashion. Versus, is the information being kept “in their heads” or programmed to their mobile devices?

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Crisis Communications Crisis Communications Crisis Management 100

Melissa Agnes

NOVEMBER 30, 2016

This means that it should absolutely be incorporated into your crisis preparedness program. In this week’s #crisisready video , I provide insight into the best way to approach and answer this important cybersecurity crisis question. How has your organization addressed this aspect of your crisis preparedness?

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System Crisis Communications Crisis Management 100

Melissa Agnes

MAY 23, 2016

Your crisis management governance model serves as one of the foundational elements of your entire crisis management program. It defines everything from the structure, roles and responsibilities of your crisis team, straight through to your internal escalation process.

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Melissa Agnes

MARCH 6, 2018

Becoming crisis ready is a process. Fortunately, there’s a method to this process that can take any organization, of any size, type, and industry, from their current level of crisis readiness, straight through to building an invincible brand—which, as you know, is the ultimate benefit of being crisis ready.

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Crisis Crisis Management Handbook Viral 172

Melissa Agnes

JULY 21, 2016

Tips for addressing and incorporating the risk of live-streaming into your crisis preparedness program. The post How To Manage a Live-Streamed Crisis appeared first on Melissa Agnes - Crisis Management Keynote Speaker. Have more to add to this story?

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Crisis How To Crisis Management Video 100

Melissa Agnes

JULY 19, 2016

Live-streaming is an emerging reality that you should be addressing and incorporating into your crisis preparedness program. It’s no secret that social media and mobile technology have changed the landscape for crisis management. Can live-streaming be leveraged to your crisis management advantage?

Crisis 100

Crisis Crisis Management Crisis Communications Video 100

Melissa Agnes

SEPTEMBER 19, 2016

When it comes to crisis communication, timeliness is important. This is a lesson that Samsung has been learning the hard way while managing their Galaxy Note 7 crisis. They gave too much information too soon at the onset of the crisis. What’s the secret to balancing timeliness and accuracy in your crisis communications?

Crisis 100

Crisis How To Crisis Communications Crisis Management 100

Melissa Agnes

JANUARY 25, 2017

When crisis strikes, you have mere moments to begin to gain (a semblance of) control over the narrative of the story. In this week’s #crisisready video , I discuss some initiatives that you should be building into your crisis preparedness program, in order to help you gain that benefit of the doubt at the onset of a crisis.

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Crisis Crisis Management How To Corporate 100

Melissa Agnes

MAY 2, 2016

I often get asked the following question: What should we include in our organization’s crisis management plan? 5 important elements to include in your crisis plan. 5 important elements to include in your crisis plan. Not all incidents and issues escalate to crisis level. 1- Activation guidelines. 1- Activation guidelines.

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Crisis Management Crisis Crisis Communications System 100

Melissa Agnes

MARCH 12, 2014

By Patrice Cloutier, Strategic communications professional and member of the Agnes + Day Crisis Intelligence Team. Any organization with public-facing staff, field workers – any enterprise really – must now have a very basic media relations/crisis communications program for all of its personnel.

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Report Crisis Communications Crisis Management Crisis 243

Melissa Agnes

JULY 26, 2016

It watches like a thrilling trailer and is meant to get organizations thinking about their cyber security preparedness. Take a look: Are you ready for a cyber security crisis? Cyber security is a crisis scenario that is extremely top of mind these days – and rightfully so. This video is exceptionally well done.

Crisis Management 100

Crisis Management Crisis Crisis Communications Handbook 100

Melissa Agnes

APRIL 16, 2018

I recently received the following comment on a post I shared to social media: Sometimes it’s just hard to start talking about crisis preparedness because no one wants to be involved in a negative event. Gaining internal buy-in from the right people to implement a crisis ready culture can sometimes feel like an uphill battle.

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Internal International Crisis Exercises 133

Melissa Agnes

JANUARY 13, 2015

Note from Melissa: As promised on this week’s episode of The Crisis Intelligence Podcast , here is more information on the National Weather Service’s Weather-Ready Nation Ambassador Program. Listen to episode #032: The National Weather Service’s crisis communication strategy with Daniel Noah. More information.

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Crisis Management Crisis Crisis Communications Employee 100

Melissa Agnes

JULY 3, 2018

Thanks to high-profile crises, viral issues, and fun television series like Scandal , crisis management is being seen more and more as a “sexy” and thrilling profession or service offering. Crisis management advisors and consultants are not supposed to be the risk. What makes me say this? The work we do should not be taken lightly.

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Crisis Management Crisis Viral Media Training 166

5W PR

DECEMBER 18, 2018

Crisis communications, on its surface, is easy to comprehend and understand – when something bad happens, respond accordingly. However, crisis (as it is simply referred to in PR) much like the industries it serves, is constantly evolving to effectively and efficiently respond in times of need.

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Crisis Company Crisis Communications Crisis Management 68

Melissa Agnes

JULY 12, 2016

This is a question that is often overlooked, though in my experience tends to find itself on many organizations’ top 10 list of high-risk crisis scenarios that management worries about. What’s so complicated about the management of this type of crisis? Adding personal misconduct to your crisis preparedness.

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Crisis Management Crisis Employee Ethics 0

Melissa Agnes

SEPTEMBER 7, 2014

Welcome to episode #014 of The Crisis Intelligence Podcast, with Melissa Agnes and Chris Boddy. Within this episode of The Crisis Intelligence Podcast, we look at the strategy behind this unit for crisis communication and emergency management – and a whole bunch more. Challenges they’ve faced along the way.

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Customer Service Crisis Crisis Communications Internal 227

Melissa Agnes

APRIL 18, 2016

Welcome to episode #056 of The Crisis Intelligence Podcast, with Melissa Agnes and Daniel Linskey. I recently had the honor of sitting down with Daniel Linksey, former Superintendent in Chief of the Boston Police Department, to record an episode of the Crisis Intelligence Podcast. Subscribe to the Crisis Intelligence Podcast!

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Crisis Management Crisis Skype Leadership 100

PRSay

SEPTEMBER 4, 2018

PRSA research confirms that our members view PRSA’s ethics programs as our most important content area, and our most valued versus other sources. ET – Webinar, “Developing a Personal Crisis Preparedness Plan”. Please mark your calendars for the following Ethics Month activities: Wednesday, Sept. Thursday, Sept. Tuesday, Sept.

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Ethics Twitter Conference Journalism 122

Melissa Agnes

MAY 20, 2015

and I have to say that I’m pretty astonished at their lack of crisis communications since the oil spill occurred. Communication is key for successful crisis management. We’re in the 21st century and 21st century stakeholders demand regular communications throughout a crisis. Broken trust.

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Crisis Crisis Communications Crisis Management Twitter 154

Burrelles Fresh Ideas

OCTOBER 17, 2023

Crisis communication preparedness: Preparing for cybersecurity incidents is as crucial as prevention. PR agencies can help organizations develop crisis communication plans, ensuring they are equipped to respond effectively in the event of a data breach or cyberattack.

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Education Employee Measurement Agency 111

Sword and the Script

DECEMBER 12, 2017

9) Crisis management grows exponentially. The market for crisis management PR services will continue to grow exponentially, particularly in the area of crisis preparedness/planning/training.”. Jonathan Bernstein | Bernstein Crisis Management, Inc. Also see: PR and Storytelling; Off Script #7: Lou Hoffman.

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