Critical Mention

APRIL 17, 2019

Today, nearly 90 percent of companies are using social media marketing and Dreamgrow reports over 60 percent of customers expect companies to offer customer service through their social channels. With the data privacy scandal that rocked Facebook in 2018, transparency became a critical social media trend this year.

Social Media 156

Social Media Trends Media Instagram 156

PRSay

NOVEMBER 16, 2016

Big data offers insights that enable customization and pose new cyber security and privacy issues. Mobile technology is transforming how businesses communicate. Diversity remains a challenge and a top priority.

Privacy 60

Privacy Ethics Mobile Big Data 60

Cision

SEPTEMBER 19, 2016

When Facebook made its Messenger app autonomous from the parent app on mobile, many people questioned the wisdom behind such a tactic. Moreover, many users have a different perception of privacy and social care on Twitter than of Facebook. Google Hangouts and Skype are more or less extensions of traditional customer service.

Skype 120

Skype Facebook Customer Service Google 120

Critical Mention

APRIL 17, 2019

Today, nearly 90 percent of companies are using social media marketing and Dreamgrow reports over 60 percent of customers expect companies to offer customer service through their social channels. With the data privacy scandal that rocked Facebook in 2018, transparency became a critical social media trend this year.

Social Media 61

Social Media Trends Media Instagram 61

wiredPRworks

FEBRUARY 11, 2016

Mobile: Smartphones and Tablets. Why customer experience is more important than customer services. Effectively manage your privacy and communication settings. Print and Digital Advertising. Project your style and protect your reputation. Ensuring your brand tells a story to maintain connections and community.

Training 45

Training LinkedIn Marketing Pinterest 45

Stuart Bruce

SEPTEMBER 16, 2017

I had to change a setting to turn off smart Wi-Fi on my mobile, but the app helpfully prompted me to do that. Perfect for privacy freaks, but if you’re a privacy freak you probably wouldn’t have one anyway. While it was doing its thing I download the Alexa app from the Google Play store.

Google 111

Google Corporate Local Privacy 111

Sword and the Script

DECEMBER 20, 2022

Online communities deepen connections and build relationships with customers and prospects that impact product development, customer service, and marketing strategies.”. ~ Grace Platon , Communications Strategist, Communicate Grace, LLC. PR adopts AI as a research and content tool. next year, down from 6.4% estimated in June.

Marketing 187

Marketing Content Marketing Data Social Media 187