Customer Service Mobile Privacy Writing 
Critical Mention
APRIL 17, 2019
Today, nearly 90 percent of companies are using social media marketing and Dreamgrow reports over 60 percent of customers expect companies to offer customer service through their social channels. With the data privacy scandal that rocked Facebook in 2018, transparency became a critical social media trend this year.
Critical Mention
APRIL 17, 2019
Today, nearly 90 percent of companies are using social media marketing and Dreamgrow reports over 60 percent of customers expect companies to offer customer service through their social channels. With the data privacy scandal that rocked Facebook in 2018, transparency became a critical social media trend this year.
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Stuart Bruce
OCTOBER 30, 2014
I will be talking about mobile, data and wearable technology as the drivers and ethics, real time and content as the issues. Mobile, data and wearable technology. Most social networks are now mobile first. Almost 70% of Facebook time is spent on mobile. From day zero you can pursue a mobile first strategy.
Sword and the Script
DECEMBER 20, 2022
And, given the vast amount of time I pour into writing about PR technology , I’m really pleased with the long list of contributions from the PR technology vendor community. Social media has not only doubled but is increasingly being harnessed for direct marketing and after-sales servicing. To that end, this year’s roundup is uh-mazing.
wiredPRworks
FEBRUARY 11, 2016
Mobile: Smartphones and Tablets. Why customer experience is more important than customer services. Writing tips to help you make the most of the only thing people really read. Effectively manage your privacy and communication settings. Print and Digital Advertising. Managing your online reputation.
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