Taking Ownership of Online Trust Signals
Waxing UnLyrical
JANUARY 27, 2016
Trust is similar. It takes a collection of micro-moments to build trust for a brand or company, a collection of touch-points and experiences that accumulate into an impression of trustworthiness. Custodians of trust. As PR professionals, I’d like to think we are the ultimate owners of trust. It’s cumulative energy.
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