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Taking Ownership of Online Trust Signals

Waxing UnLyrical

Trust is similar. It takes a collection of micro-moments to build trust for a brand or company, a collection of touch-points and experiences that accumulate into an impression of trustworthiness. Custodians of trust. As PR professionals, I’d like to think we are the ultimate owners of trust. It’s cumulative energy.

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9 Corporate Characteristics to Look for When Buying Public Relations Software

Sword and the Script

What things boil down to are the corporate characteristics: is the vendor someone you know, like and trust? The user interface makes a big difference: things you can accomplish in 1-2 clicks in one product takes six clicks in another. Consider simplicity and transparency in pricing are signals of trust. User interface.

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Why Your Methodology Can Make or Break Your Digital PR Campaign

Buzzstream

– and have a piece that’s able to create the most buzz or real waves online, regardless of how big or small the campaign is, it is absolutely vital that the methodology you’ve used to research and present your campaign is as solid as a rock. Essentially, both are achieving the same end result – trust. Featured methodology.

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Social Listening: A Few Facts Every PR PRo Must Know

Rock the Status Quo

Even worse, LESS THAN 5% respond to a complaint that isn’t tagged – leaving a whopping 95%+ of brands who allow trust and reputation to erode. A tag is when the person mentioning the brand takes the extra step to link their mention to the brand’s social media page, usually through the use of an @ symbol or hashtag.

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As Trust Declines, How Are You Helping Clients (or Your Agency) Earn It?

Rock the Status Quo

And is a declining trust in media real? According to the new 2015 Edelman Trust Barometer Study posted just six days ago, we are more jaded than ever about news – trusting what we hear about on social media far more than from media sources. Most people might answer it thinking of where they hear it first, and how often.

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How to modernize your PR team workflow – The Essential Guide

Frederik Vincx

It takes time. Some of the signals? Certain work takes longer to complete than it used to. Much of the advice in this guide is inspired by tried and trusted methods from industrial production processes at Toyota. This workshop can take up to an hour. Yes, the setup will take some time initially.

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The Essential Guide to Mass Communication: History, Methods, Ethics, and the Future

Masters in Communications

It is not something often said about mass communication, but it is so integral to our lives - and always has been - that it is easy to take the dissemination of information and its associated methods and tools for granted. Many things are said to make the world go around. These seek to provide educational content.

Ethics 52