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What are the Attributes of a Good Crisis Manager?

Melissa Agnes

I often get asked “what makes a good crisis manager?” For example, let me share a story from my youth that has translated into me being good at my job today… One of the attributes that make a good crisis management professional. The post What are the Attributes of a Good Crisis Manager?

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Boeing’s Existential PR Crisis: Navigating Through Turbulence

David PR Group

The recent incident involving the Air Force C-40 jet, a modified Boeing 737 designated for transporting US Secretary of State Antony Blinken, failing to take off due to unspecified issues, has spotlighted the escalating challenges Boeing faces. The company’s legacy was not built overnight, nor will it vanish without a fight.

Crisis 52
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Cars, Trains, Planes Hacked… A Transportation Risk That Leaves Us All Vulnerable

Melissa Agnes

I just had a conversation with a colleague after publishing a post on how to communicate in a data breach or hack crisis , and the conversation lead to a petrifying realization. If you work in the transportation and/or travel industry, this should scare the crap out of you too – otherwise, we’re all screwed.

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TCIP #041 – Life After United Breaks Guitars with Dave Carroll

Melissa Agnes

Welcome to episode #041 of The Crisis Intelligence Podcast, with Melissa Agnes and Dave Carroll. Within this episode of The Crisis Intelligence Podcast, I chat with Dave about his experience with United Breaks Guitars, what it meant, new developments that it may have helped manifest (i.e.: Subscribe to The Crisis Intelligence Podcast!

Airlines 113
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Analyzing Uber’s Response to Rape Crisis in New Delhi + 2 Lessons for Every Company to Learn

Melissa Agnes

This was an avoidable – preventable – crisis. This needed to be a prevented crisis. We will work with the government to establish clear background checks currently absent in their commercial transportation licensing programs. Analyzing Uber’s response to this crisis.

Crisis 100
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4 Powerful Examples of Earned Media in 2020

Critical Mention

Alternative Modes of Transportation. During the quarantine, many forms of public transportation were shut down leaving people to find other methods to get around. Since its release in March, 22.4 million people have bought and played the game making it Nintendo’s second best selling game for the Nintendo Switch.

Examples 130
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20 Insightful PR and Marketing Predictions for 2018

Sword and the Script

9) Crisis management grows exponentially. The market for crisis management PR services will continue to grow exponentially, particularly in the area of crisis preparedness/planning/training.”. Jonathan Bernstein | Bernstein Crisis Management, Inc. Rich Young | Student Transportation Inc.

Marketing 101