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What are the Attributes of a Good Crisis Manager?

Melissa Agnes

I often get asked “what makes a good crisis manager?” For example, let me share a story from my youth that has translated into me being good at my job today… One of the attributes that make a good crisis management professional. The post What are the Attributes of a Good Crisis Manager?

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Cars, Trains, Planes Hacked… A Transportation Risk That Leaves Us All Vulnerable

Melissa Agnes

I just had a conversation with a colleague after publishing a post on how to communicate in a data breach or hack crisis , and the conversation lead to a petrifying realization. If you work in the transportation and/or travel industry, this should scare the crap out of you too – otherwise, we’re all screwed.

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Boeing’s Existential PR Crisis: Navigating Through Turbulence

David PR Group

The recent incident involving the Air Force C-40 jet, a modified Boeing 737 designated for transporting US Secretary of State Antony Blinken, failing to take off due to unspecified issues, has spotlighted the escalating challenges Boeing faces.

Crisis 52
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4 Powerful Examples of Earned Media in 2020

Critical Mention

Alternative Modes of Transportation. During the quarantine, many forms of public transportation were shut down leaving people to find other methods to get around. Since its release in March, 22.4 million people have bought and played the game making it Nintendo’s second best selling game for the Nintendo Switch.

Examples 130
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TCIP #041 – Life After United Breaks Guitars with Dave Carroll

Melissa Agnes

Within this episode of The Crisis Intelligence Podcast, I chat with Dave about his experience with United Breaks Guitars, what it meant, new developments that it may have helped manifest (i.e.: The power of story-telling in (and out of) crisis management. Learn more about Agnes + Day , Melissa’s crisis management firm.

Airlines 113
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20 Insightful PR and Marketing Predictions for 2018

Sword and the Script

9) Crisis management grows exponentially. The market for crisis management PR services will continue to grow exponentially, particularly in the area of crisis preparedness/planning/training.”. Jonathan Bernstein | Bernstein Crisis Management, Inc. Rich Young | Student Transportation Inc.

Marketing 102
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Maxim Behar for Capital: Pandemic Have Made Us Much Better PR Experts

Maxim Behar

Were you ready, were your clients ready for the crisis? - What happened is much more than a crisis and no one was ready for it. What helped us is that we in the company are experts in crisis management and just for a day or two we succeeded to work out a strategy how to deal with this one. Of course not.