Customer experience marketing: 3 comms strategies for improving CX
Agility PR Solutions
MARCH 26, 2023
Up to 86 percent of customers will leave a brand they’ve previously been loyal to after just two negative experiences. That’s how important CX is to your bottom line. However, PR pros and communicators often ignore customer experience when drafting marketing strategies. Consequently, it’s unsurprising that many brands aren’t using customer experience marketing (CXM) to […] The post Customer experience marketing: 3 comms strategies for improving CX appeared first on Agility PR Solutions.
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