Sword and the Script
JUNE 3, 2020
The company also says it has doubled “the amount of content from Reddit” for media monitoring. She joined the company as a sales associate in 1987 and before her promotion served as the company’s chief customer service officer. Del Colle is the first woman to earn that title in the 130-year old company.
Communications Conversations
FEBRUARY 6, 2019
After all, channels like Reddit and Nextdoor didn’t even show up on this list! The way I see it, “brand engagement” now equals customer service as many brands staff channels like Facebook and Twitter with customer service teams. 6: Still confused by marketers’ approach to engagement.
Sword and the Script
MARCH 15, 2022
Truescope is a new media monitoring technology that’s launching in the U.S. Instead, these are analogous to the way technology vendors brief Gartner or Forrester. In terms of social media monitoring, the company checks off the important boxes: Twitter, Facebook, Instagram, Reddit, TikTok, YouTube and forums.
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