Customer Service International Pitching Reddit 
Sword and the Script
JUNE 3, 2020
The company also says it has doubled “the amount of content from Reddit” for media monitoring. The application in crisis communications is interesting because in the face of negative news coverage the internal debate tends to be two-fold: a) should we respond and b) if so, how? in 2019, reaching a record $4.5
Sword and the Script
MARCH 15, 2022
In terms of social media monitoring, the company checks off the important boxes: Twitter, Facebook, Instagram, Reddit, TikTok, YouTube and forums. They’ll know their costs for media monitoring upfront and can put that in their pitch. They have a couple of hundred international customers already. but it’s not new.
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