Remove Customer Service Remove Infographics Remove Interviews Remove YouTube
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2024’s Top 5 PR Trends: What to Watch

Newsfile

In an interview with TIME Magazine last November, OpenAI CEO Sam Altman said multimodality in the company’s new models will be one of the key things to watch out for in 2024. Out of 1001 PR Pros interviewed, what percent used generative AI in the following tasks? Offer exceptional and empathetic customer service.

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Best PR Uses For Video Content

ImPRessions - Crenshaw Communications

As an alternative, a company can show a “day in the life” of employees or simply interview them one-on-one in a video featurette, like Elite SEM does in its more traditional talking-heads style post. Verizon’s Oath uses video to take the traditional case study beyond the usual infographic or blog post.

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What Taylor Swift Can Teach You About Social Media Marketing

MaccaPR

The Nashville-bred superstar has leveraged every element of her social identity – on Facebook, Twitter, Instagram, Tumblr, Pinterest, Vevo and YouTube – to make "1989" the #1 best-selling album of 2014. Imagine how far your brand could go with videos that spoke with, rather than at, your customers on YouTube with this level of feeling?

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PR Basics Based on Principles will Never Change

PR Fuel

Do you think attempting to mislead the public as to what was really going on gave them a better shot at their next job interview? Interestingly, the best new public relations idea came from our part-time customer service representative. Collaborate With Your Customers. Say You’re Sorry.

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