Remembering how 9/11 Changed the World – and Communications
wiredPRworks
SEPTEMBER 11, 2021
Arriving at the school district headquarters, the staff was stunned and silent, gathered around a radio, listening for updates and quietly considering crisis communication responses. Producing a letter took time to write, print or copy and mail. 2011 Update. Each year, I write a brief reflection on the year’s main events.
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