Shift Communications

NOVEMBER 12, 2014

Check them out below and start building up your knowledge base. Google Analytics Blog. WordStream Blog. SHIFT Blog. Christopher Penn’s Blog. Todd Defren’s “PR Squared” Blog. Scott Monty’s Blog (his “This Week in Digital” posts are a must-read). Chel Wolverton’s Blog. Free People Blog.

Knowledge Base 141

Knowledge Base Blogging Agency B2B 141

PR 20/20

OCTOBER 12, 2021

The portal provides a centralized home for customers to interact with your support and service team, giving them a secure location to track and manage support tickets, access to your knowledge base, and more. We’ll be updating our blog all week long with more INBOUND goodness. Become an Inbound Insider.

Enterprise 72

Enterprise Knowledge Base Survey Conference 72

PR 20/20

JUNE 6, 2023

It includes features such as ticketing, knowledge base management, live chat, customer feedback collection, customer satisfaction tracking, and automation tools. Content management: The platform enables you to create and manage your website content, blog posts, and landing pages within the HubSpot Content Management System (CMS).

Knowledge Base 52

Knowledge Base Customer Service System Analytics 52

PR 20/20

OCTOBER 12, 2021

The portal provides a centralized home for customers to interact with your support and service team, giving them a secure location to track and manage support tickets, access to your knowledge base, and more. We’ll be updating our blog all week long with more INBOUND goodness. Become an Inbound Insider.

Enterprise 52

Enterprise Knowledge Base Survey Conference 52

PR 20/20

SEPTEMBER 28, 2020

The new custom report builder allows Marketing Hub users to compare contact, company, and deal data with email, landing page, and blog engagement data. The new automation tools allows users to automate or trigger workflows based on ticket statuses, and manage common Service interactions (think: answering FAQs or business hours).

Enterprise 98

Enterprise Knowledge Base Conference System 98

PR 20/20

MARCH 15, 2021

If you have multiple parties in a single portal (think: your marketing agency, website development team, and your own internal users), consider assigning them a team to keep track of who’s who. Build Out Knowledge Base. A knowledge base is essentially a self-service library of FAQs, how-to guides, reference articles and more.

How To 97

How To Knowledge Base Survey Technology 97